
Mercedes-Benz of Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Ashley was helpful and knowledgeable. This is my first Mercedes and I couldn’t be happier. Thank you for making my buying experience a good one! This is my first Mercedes and I couldn’t be happier. Thank you for making my buying experience a good one! More
Good service! Clean area. Staff are always updating the owner while waiting for their car. Clean area. Staff are always updating the owner while waiting for their car. More
Mercedes-Benz of Silver Spring is the epitome of what I expected from an MB Dealership.. Chevist Mitchell was phenomenal!! From researching, driving and ultimately building what I wanted, this process was expected from an MB Dealership.. Chevist Mitchell was phenomenal!! From researching, driving and ultimately building what I wanted, this process was so stress-free and easy. He helped me achieve MY goal instead of trying to sell me what he wanted to sell me like some dealerships. His superb business acumen, vast expertise and exceptional customer service coupled with his genuine care for me, my family, finances and vehicle made me a customer for life! The establishment itself is very welcoming, clean, well laid out and full of friendly, professional, helpful and caring personnel. Wonderfully displayed variety of vehicles and excellent purchasing process! Quick and easy! Thank you to the MB Silver Spring Team. What a great experience for this new family member! More
This was my third purchase/lease at Mercedes Benz of Silver Spring and two were with Chevist Mitchell. He was absolutely amazingly patient with me and informative about the cars. Walked me through step Silver Spring and two were with Chevist Mitchell. He was absolutely amazingly patient with me and informative about the cars. Walked me through step by step options and always checked on me each year to see how I was enjoying the vehicle and if I had questions which meant the world to me. He is awesome! More
My experience with this Mercedes dealership was top-notch. Shauntee was warm, friendly, helpful, and a fabulous sales person. She spent a total of about an hour on the phone with me before I even w top-notch. Shauntee was warm, friendly, helpful, and a fabulous sales person. She spent a total of about an hour on the phone with me before I even went into the dealership to see the car. She provided me with different options, asked me questions which helped elucidate what it is I was really looking for, and helped to find me the best deal and put me in a car that I loved. Brian, the financial manager, was also excellent to work with. I love the car that I selected, and have nothing but good things to say about my entire experience. I am very happy that I will have many opportunities over the years that I have the car to interact with both Shauntee and Brian again. More
Very clean, accommodating and welcoming. My salesperson and finance manager were very informative and made the process simple and quick. My salesperson and finance manager were very informative and made the process simple and quick. More
Chevist Mitchell was very helpful throughout the process. I will give him five stars for doing his job! He was responsive and helpful. This equals reduced stress for me! I will give him five stars for doing his job! He was responsive and helpful. This equals reduced stress for me! More