Mercedes-Benz of Silver Spring

Title: A Fantastic Car Buying Experience with an Exceptional Salesman! If you're looking for a seamless and enjoyable car buying experience, look no further than Edward Moore at Mercedes-Benz of Exceptional Salesman! If you're looking for a seamless and enjoyable car buying experience, look no further than Edward Moore at Mercedes-Benz of Silver Spring! He provided exceptional customer service, expertly guided me through the decision-making process, and ensured I was delighted with my purchase. His extensive knowledge, patience, and dedication made all the difference. I highly recommend Edward Moore for a stress-free and successful car-buying experience! More

Edward Moore was my sales person and he was excellent. I would tell others that want a Mercedes Benz to contact him. I would tell others that want a Mercedes Benz to contact him. More

I had a wonderful experience at the Silver Spring location :) ! As a first time car buyer, I feel so fortunate Chevist was my sales representative. I couldn't have asked for a more patient, welcoming location :) ! As a first time car buyer, I feel so fortunate Chevist was my sales representative. I couldn't have asked for a more patient, welcoming and caring person to help with me with selecting my first car. He listened to my needs, preferences and took my driving experience into consideration when selecting which cars to have me test drive. My family was with me during this whole process and he made them feel included especially my brother lol :) ! Big thank you as well to May from the finance department. She will explain everything and guide you properly ensuring you get the best deal possible. Grateful I went to the silver spring location for my first car. Thank you Mr. Chevist & May for everything 🤗!! More

Very professional was also very helpful through out the process. Definitely would recommend and go back again. process. Definitely would recommend and go back again. More

Chevist Mitchell was amazing and helped us get the car without any hassles. Very informative and warm. Would recommend him to everybody. without any hassles. Very informative and warm. Would recommend him to everybody. More

The service was simply superb! Thank you for honoring our request. Extremely grateful for your service and support Thank you for honoring our request. Extremely grateful for your service and support More

Aaron Latham & Chevist Mitchel (sales): Absolutely no follow-up. Impossible to reach anyone on the phone ….even if is just fro a question or two. Called from the waiting room and still won’t pickup the follow-up. Impossible to reach anyone on the phone ….even if is just fro a question or two. Called from the waiting room and still won’t pickup the phone even though they were at their desks! Extremely frustrating and disappointing. Lack luster performance. Parts: can’t reach anyone there other. FINANCE; unreachable,it’s not like there is Aline of people waiting outside their doors to finance a car. They just can’t be bothered to pick~up their phones. More

Karifa Is professional and personable. It was great experience purchasing my used 2020 E Class Mercedes-Benz. He listened and accommodated our requests. It was particularly nice not to It was great experience purchasing my used 2020 E Class Mercedes-Benz. He listened and accommodated our requests. It was particularly nice not to feel rushed or pressured. I would highly recommend Karif Mara. More

I really enjoyed how “relaxed” Aaron is. He did not pressure me or rush me. I am grateful for him! He did not pressure me or rush me. I am grateful for him! More

Charlie helped me unravel the erroneous info that I got from MBFS. They didn’t respond to the credit application that I sent or return phone calls… Brad was also quite helpful in the closure process!! from MBFS. They didn’t respond to the credit application that I sent or return phone calls… Brad was also quite helpful in the closure process!! More