Mercedes-Benz of Temecula
Temecula, CA
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Overbooked My car was in service for 4 hours but the service department was overbooked and they never looked at it. I had a loaner but couldn’t leave my car over My car was in service for 4 hours but the service department was overbooked and they never looked at it. I had a loaner but couldn’t leave my car overnight. Need to do a better job scheduling. It’s not a doctor’s office. Try again and hope for a better result More
Excellent customer service I’m so glad I chose Mercedes Benz of Temecula Lee Kenniston was my car salesman. I’ve had my Mercedes for 14 months now and I’m still treated as a V I’m so glad I chose Mercedes Benz of Temecula Lee Kenniston was my car salesman. I’ve had my Mercedes for 14 months now and I’m still treated as a VIP. As far as their staff goes, they get a 5 plus star rating from me. Always kind, and helpful. Service advisor Sam Lafoca is amazing keeps you posted every step of the way while your car is in for service. Thank you everyone for always taking such great care of me. More
Excellent Joyful experience swith courteous and skillful, experienced personnel. I don't really have twenty five words right this moment, but I somehow hope thi Joyful experience swith courteous and skillful, experienced personnel. I don't really have twenty five words right this moment, but I somehow hope this will help. More
So thankful to Jose and his mgr Phil I spoke to Garth the owner of the dealership when he took over for fletcher jones about how he will make sure all of his current and future clients wi I spoke to Garth the owner of the dealership when he took over for fletcher jones about how he will make sure all of his current and future clients will start to have a much better service experience going forward but I’m one to trust but always verify.and boy did I ever. I had yet another problem with my GL that was under a limited warranty that just expired but Jose and his Mgr Phil at the service dept. intervened on our behalf with Benz USA and saved us over 3k. I can’t say enough how much we are grateful to these 2 gentlemen because without them our kids Christmas would have been Ruined. Phil you’re a gem and Jose you’re professionalism is uncanny and Chris the GM you’re doing a great job running this operation. So Garth yes I believe you meant what you said to me & Kent you’re doing a good job helping him fix the many problems this dealership had under FJ. More
Hello MB,Truly exceptional is an understatement! I wish Hello MB, Truly exceptional is an understatement! I wish there were 10 stars available to give. My compliments go out to everyone involved in putting Hello MB, Truly exceptional is an understatement! I wish there were 10 stars available to give. My compliments go out to everyone involved in putting this operation together especially the Family. I traded in a 2012 porsche targa 4S and a classic 64 el Camino that I loved but have no regrets do to working with sales consultant kyu (Q) Yoo and Elan Yakovee (management dept.) for creating a very positive and enjoyable experience. Thank you! More
Fantastic from Start to Finish! Mercedes Benz of Temecula has been a wonderful dealership to work with when purchasing our last few vehicles! Their knowledge of the Mercedes brand is Mercedes Benz of Temecula has been a wonderful dealership to work with when purchasing our last few vehicles! Their knowledge of the Mercedes brand is quite impressive and their state of the art facility is something to see of itself. I highly recommend Mercedes-Benz of Temecula and recommend our salesperson Omar Sahar if your in the market for a new vehicle purchase. They provide a first class experience from the moment you make contact, and without pressure guide you to the right vehicle for yourself and your family. To go elsewhere is an option, however in our family’s opinion it would be a complete waste of time and you would deprive yourself from what a true luxury car dealership experience should be like. Thank you Omar, MB of Temecula Ownership/Management, and the entire team for the value you bring to our community. -Troy and Shawn Armstrong-Patton More
My experience Always have great customer service! Thank you! Took my car for service and everyone was great. Had my car ready within 3 hours. Thank you again! Always have great customer service! Thank you! Took my car for service and everyone was great. Had my car ready within 3 hours. Thank you again! More
Staff very courteous and professional! Always have a good experience dealing with this dealership! Great dealing with caring and wonderful staff! Thank you it was great working with everyon Always have a good experience dealing with this dealership! Great dealing with caring and wonderful staff! Thank you it was great working with everyone at this location! More
Great Service From the ease of making an appointment to the quality of work Temecula Mercedes Benz deserves 10 stars. Not only quality service but amazing customer From the ease of making an appointment to the quality of work Temecula Mercedes Benz deserves 10 stars. Not only quality service but amazing customer service More
Liz was great consultant! Liz was a first kind consultant among all in the past. Knowledgeable and well listener. Car has been fixed for a first time after three years. Keep Liz was a first kind consultant among all in the past. Knowledgeable and well listener. Car has been fixed for a first time after three years. Keep her! More