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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,188 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,188 reviews

May 05, 2022

The checkin process was great. Was able to get to work on time. Checkout was also a breeze. More

by donaldleger1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Donald, and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 04, 2022

Excellent service on over-engineered MB diesel engine. Fixed my leaking engine oil cooler and stuck intake manifold runner, both inside the center of engine. More

by bluetec owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
May 05, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 02, 2022

Katherine’s service was top tier! She was extremely knowledgeable about the car and it’s inner workings. The dealership however is private owned. So some of the discounts available at More

by Whitedemetria92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Katherine delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 01, 2022

Love this dealership! The entire team is excellent from the service advisors to the sales reps and everyone in between. I couldn’t be happier. More

by cotienoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guston. I don’t remember his last name but he covered Mike on Friday when I picked up the car., Mike Lange
May 01, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 01, 2022

I made my appointment online. Like always I showed up very early for the appointment. The service department took me right in and let me explain in detail what I was needing. The More

by kenneth.barrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 30, 2022

Always excellent service and great people. We always get a clean loan vehicle and our vehicle is always clean when it it returned More

by gerryxom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
May 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 30, 2022

Liz Rincon, our service representative was informative, courteous and very efficient in processing our car for its maintenance checkup. We had asked for a ride to the Woodlands Mall (and pickup, of course More

by M Nicolai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 30, 2022

Thank you for the first class service I have received from The Woodlands Mercedes Benz for the past five years. I have been impressed with the whole organization as evidenced by the number of personal re More

by leon cubillas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Leon, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 29, 2022

i had a great experience with mr michael thomas the salesman and also with mr steve and others in the service department.everyone is awsome kind an very helpful.when i walked through the doors on 04/25 More

by sampson.claudette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Mercedes-Benz of the Woodlands responded

We appreciate your business, Claudette, and our team looks forward to serving you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 29, 2022

Working with Katherine was an absolute delight! She has an infectious smile, and a true passion for placing people in the right vehicle. Katherine is knowledgeable and patient. She provided a muc More

by mybeccaj
Customer Service
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for your feedback on your recent visit to Mercedes-Benz of the Woodlands. I'm glad to hear that Katherine was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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