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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,186 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,186 reviews

April 13, 2022

Very courteous and professional. Stayed an hour and a half past close to get us taken care of that day. Very satisfied More

by jory.jacques1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kraim
Apr 15, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 12, 2022

Mike is awesome. Great personal service. The whole crew is attentive from the time you drive in, to driving out. More

by pat.mariahllc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Apr 13, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review, Pat! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 12, 2022

Mike Lange has always provided us with excellent service on our 4 Mercedes automobiles. The service technicians have always provided the required services and we have never had to return a vehicle for inco More

by 4mercedesowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Apr 13, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 12, 2022

Very professional and friendly, took our needs into consideration, and were very accommodating. Trent was wonderful to work with. More

by constance.holtz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Constance, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Trent and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 10, 2022

Mark Escobar is our service manager. He is always professional and a pleasure to deal with More

by largegarage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 10, 2022

Mark Escobar is my service manager and very friendly! . He was very helpful and explained everything to me in detail. I highly recommend Mercedes Benz of The Woodlands! More

by CinCin
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 09, 2022

Excellent service! Great job by Richard and team all the way around! Thank you very much More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Pat, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 08, 2022

I appreciated Anthony Walding taking a personal interest in solving some issues with my car. He had the problem taken care of. The technician that worked on my car fixed the problem in no time. I wished I More

by Myra Corbo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Walding
Apr 11, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Myra, and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 08, 2022

Great place to shop and get all your needs for your cars and tricks, fast responses More

by Kanikamorris13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Kanika, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 08, 2022

Our service rep, Liz is the. best rep we have ever worked with. Her representation for the dealer makes our service visits excellent. Lots of personal attention. More

by rcramer68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Stephens
Apr 11, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that Liz was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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