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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,184 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,184 reviews

April 01, 2022

Service was outstanding! !! And cudos to my service rep., Mike Lange! He is awesome!!!!!!! Thanks More

by sdelldesigns
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Apr 04, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Apr 04, 2022 -

sdelldesigns responded

Happy to give credit where good credit is due. V

April 01, 2022

I have bought 4 Mercedes’ from MBOTW over the years — once CPO and the others new ! My elxieor friend with service is first class particularly with Richard M and Anthony, the service manager. I hav More

by Erik L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 01, 2022

Another great purchase experience with MBOTW. Luis was exceptional in answering my questions and working thru the deal efficiently. Such a great organization from purchase to service. (Love Liz o More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 29, 2022

Service advisor Liz Rincon very professional and friendly as usual. Waiting area spotlessly clean and comfortable. Service completed promptly . Thanks. More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business, Jackie, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 29, 2022

Excellent service. Friendly atmosphere, comfortable waiting area, snacks and beverages provided. From the moment I drive into the garage I’m immediately greeted and che More

by karenintexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Mar 30, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review, Karen! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 29, 2022

My service consultant John Watkins was efficient and coordinated getting rhe part to fix my front door problem well. More

by ebrukustu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watkins
Mar 30, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for John and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 29, 2022

Called MBoTW (Juan Renteria) advising of a Check Engine Light on my Sprinter. Juan offered to check it first thing the very next morning. Which I did and drove off later that morning with repairs complet More

by steveseiler
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Mar 30, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review, Steve. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 28, 2022

Long time customer. Very positive experience and super friendly support. Explained everything and was conscientious of my time. More

by jxnlynch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Mar 29, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 27, 2022

Awesome service, in before appointment time, kept informed as service performed an car was spotless when we left. Doesn’t get any better. Thanks Guys More

by lrsimmons1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watkins
Mar 27, 2022 -

lrsimmons1 responded

Awesome service, in before appointment time, kept informed as service performed an car was spotless when we left. Doesn’t get any better. Thanks Guys

March 27, 2022

Sam was an amazing help to my wife and I. We recently just moved to Texas and Sam definitely made us feel right at home. He is such a gentleman, I highly recommend asking for Sam when looking More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kraim
Mar 28, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that Sam had the opportunity to work with you and your wife. to make your experience with us a positive one. We hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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