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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,175 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,175 reviews

February 25, 2022

Friendly roadside rescue by Kevin and great service by John. Four tires later, the angels were watching over me. More

by foxmorepatty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Walters and Kevin, the tow truck driver.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Really glad you had a positive experience, foxmorepatty. Thanks for reviewing. Hope to see you again in the near future!

February 25, 2022

Really good personal attention service, you offered me the best option to finance the car More

by Ignacio Peez
Recommend Dealer
Yes
Employees Worked With
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2022

Always great service at Mercedes of the Woodlands. Everyone is friendly and helpful. Best dealer experience. More

by kathhahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

kathhahn, we’re so happy to hear you had a good experience. We look forward to seeing you again soon!

February 25, 2022

Mike Lange & others were personable and professional. They let me know they valued my business. The treatment of a customer makes one feel as though he or she is the only one there! Keep up the great w More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Mike Lange
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Hello JT, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

February 25, 2022

Just purchased my second SUV from MBOTW - the sales department is great, but it is the service department that keeps me coming back. Luis Osawa was patient and thorough as we explored which vehicle wa More

by David Eubank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2022

Thank you for going above and beyond. Very professional. Thank you for the great service. I appreciate the follow up. Best regards. More

by markwlevin
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2022

Same great service as always, the team at MBOTW is first class; really appreciate them! More

by Brage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Brage, we strive in giving our customers the best service! Thank you for the review. See you next time!

February 23, 2022

We received excellent service yesterday at the MBOTW dealership. We appreciate the quick professional service. More

by jlme
Recommend Dealer
Yes
Employees Worked With
Rhonda Canfield
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Hello jlme, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

February 22, 2022

Still waiting on parts to fix phone. My only comment was no phone calls advising me of the issues and when they will be fixed. Anthony followed up after I called. This is still the best More

by Hbf1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nellie, Mike Lange, Donald Hutchins
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

We appreciate the feedback. We strive in giving our customers the best service and thrive in knowing what we could work on as a team. We will share this feedback with the team! We look forward to servicing you in the future.

February 22, 2022

We received some great service, quick and professional. Nice and clean place! Love our new ride! More

by Micarro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Kraim
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