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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,196 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,196 reviews

December 02, 2021

This is the best dealership in the Houston area. Quality customer service beyond what neighboring dealerships have to offer. Service advisor Mark and staff is hands on and professional. We look forward to o More

by marciem1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

Excellent sales staff, I am sure the service department will be the same! I may purchase a second vehicle here soon. More

by Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

Mark Escobar is my service agent and makes the experience efficient and hassle free every time I bring my car in. With the ease of location, nice employees, comfy waiting areas with good snacks, and high qu More

by teubank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Mercedes-Benz of the Woodlands responded

Hi teubank, that’s wonderful to hear. Thanks so much for leaving us a review. We look forward to serving you again soon!

December 01, 2021

Courteous and knowledgeable service personnel. They understood the issues with my car and fixed them right away! More

by Celestine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston was my service advisor. 5 stars
Dec 02, 2021 -

Mercedes-Benz of the Woodlands responded

We appreciate the positive feedback. It means a lot. We look forward to seeing you again soon!

December 01, 2021

Service Department is amazing. Our advisor was Richard. He made sure to explain all the service we were having done. He even found a coupon for us to use. Wonderful Experience More

by jimbar041105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Mercedes-Benz of the Woodlands responded

So glad you had a great experience, jimbar041105. We look forward to serving you again soon!

December 01, 2021

Was very good. Timely and car returned clean. Liz service advisor was on top of things. More

by jodon54268
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Mercedes-Benz of the Woodlands responded

Glad to learn your experience was a positive one. Have a wonderful day!

December 01, 2021

Friendly, welcoming service and always on time. Very inviting and comfortable atmosphere. The waiting room is relaxing and comfortable. More

by lyuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2021

A truly wonderful dealership and service team! Liz Ricon always goes the extra mile to ensure transparency. I especially appreciate that I do not receive any surprises. Sincerely, Brenda Greene. More

by Bren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Mercedes-Benz of the Woodlands responded

Hi Bren, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. Hope you have an amazing day!

November 30, 2021

Mercedes-Benz of the Woodlands goes above and beyond to make the buying experience great! I am lucky enough to have worked with Daniel Fitzek when choosing my custom ordered Mercedes Sprinter van for my Sp More

by Vast Overland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Fitzek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Livesay
November 28, 2021

Over the last 45 years I have purchased several new cars. This had to be the best overall experience. More

by Eddie Hogland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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