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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,195 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,196 reviews

November 18, 2021

Thanks for a great service! All the staff l have dealt with are super nice! More

by Eclipsy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Hutchins
Nov 23, 2021 -

Mercedes-Benz of the Woodlands responded

Thanks for the review, Eclipsy23. See you soon!

November 18, 2021

We got Great personal service! Top of the line . Trent did a great job and went above and beyond. More

by Rik van den Berg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

From the very first call, to the moment we took delivery of the vehicle - everything and everyone was excellent. Marcos was very friendly, Knowles, prepared, efficient, professional and absolutely true to h More

by RobG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Liz Rincon is great, she is makes sure to engage with her customers on a personal level. She is also very professional and knowledgeable in regards to the services recommended for your vehicle, I have never More

by m.angelloz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Mercedes-Benz of the Woodlands responded

m.angelloz, we’re so happy to hear Liz provided you with a great experience. We hope to see you again soon, Have a wonderful day!

November 17, 2021

Juan provided excellent service and made me feel welcome. MB met all expectations. I will definitely return. More

by swstroh
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 23, 2021 -

Mercedes-Benz of the Woodlands responded

Hi swstroh, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to seeing you again!

November 17, 2021

Excellent service! Very knowledgable, helpful, timely, and personable. Thank You for making my visit a pleasurable experience! More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Mercedes-Benz of the Woodlands responded

Hello Dee, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

November 17, 2021

Mike Lange was awesome kept me informed and the wait wasn’t bad because area was nice and clean and was able to get some personal stuff done because of all the accommodations Mercedes’ had available for More

by johnsona3679
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Nov 23, 2021 -

Mercedes-Benz of the Woodlands responded

johnsona3679, we’re so happy to hear you had a good experience. See you next time!

November 16, 2021

The dealership was very busy when I arrived with a serious tire issue. The service guys immediately worked me in and took good care of me, even though I did not have an appointment I appreciate More

by M. Boone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
He is not listed above. He was a young man with an office in the new part to the right of the service drive in area. He took good care of me.
Nov 23, 2021 -

Mercedes-Benz of the Woodlands responded

Hi M., glad to learn your experience was a positive one. We are happy you are a part of the MB family. Have a great day!

November 16, 2021

I started to service both my MB at this location in August and since then I've been here a few times. Juan R. is the best guy in the shop. He knows cars so well and he can explain to you in detail anyt More

by rgcinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan R, John W.
Nov 23, 2021 -

Mercedes-Benz of the Woodlands responded

Hi rgcinc , Thank you for taking the time to provide us with a review. I am pleased to hear that both Juan and John made your experience pleasant and we look forward to seeing you again soon!

November 15, 2021

I visited purely to look at a car I saw online and found it was the one I wanted therefore, I made the purchase. Exceptional service and professionalism and no pressure sales what so ever which was refreshi More

by Charlie McClean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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