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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,188 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,188 reviews

September 29, 2021

Cut and dry. Loaner was ready when we arrived and had the car ready quickly the next morning More

by Kyleherm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Donald was very helpful, professional and knowledgeable since our first phone conversation and even more thorough in explaining all that was done to the car and the suggested future services. More

by nalormc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
Oct 04, 2021 -

Mercedes-Benz of the Woodlands responded

We can’t thank you enough for the kind words about Donald. Your review means a lot to us and lets us know we’re on the right track!

September 28, 2021

Gasto Reyes exceeds all my expectations and brings to my attention things about AMG I had never even considered. He is a true professional and an invaluable asset to the Mercedes brand and The Mercedes Ben More

by ERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Mayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GASTO REYES, Anthony Walding, Noelia Salazar-Murphy
September 26, 2021

Good company with excellent employees and customer service have done business with them since day one and never a problem More

by kevin.loughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
September 25, 2021

I have enjoyed working with Liz Rincon. She has been a Mercedes service rep for over 20 years. I knew her from Mercedes North Houston prior to The Woodlands dealership being built. Your service depart More

by davidabaxter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Mercedes-Benz of the Woodlands responded

Thanks for taking the time and effort to leave a review. Liz works hard to deliver the best service possible, and we’re glad it showed during your visit!

September 25, 2021

I had a poor experience with one of the finance managers there named “Elij” which almost made me cancel my deal…. I spoke to Katherine and she quickly stepped in to help me and so much was awesome… I highly More

by Shay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

Have always had a very friendly, professional experience. Would highly recommend The Woodlands dealership. Service department is by far the best. More

by jkerkhof45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Hutchins
September 25, 2021

Very pleased with Mercedes of the Woodlands. The glass repair took longer than expected but Aaron communicated well and that was appreciated. More

by jvantronk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
September 24, 2021

The service center at this Mercedes dealership is far better than any of the others in the area. The staff is professional and efficient. The amenities offered to waiting customers is top notch as well More

by teubank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Mercedes-Benz of the Woodlands responded

We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

September 24, 2021

A beautiful facility that is most pleasant to pass time while your MB is being serviced. The massage chairs are fantastic! More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
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