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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
3,328 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,328 reviews

October 30, 2025

Troy was a pleasure to work with! He was respectful of our time, very efficient, and courteous. Will recommend him to friends and family. Great experience! Side note: Troy smelled aw More

by nickiephillips6776
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic review! We're thrilled to hear you had such a great experience with Troy. His professionalism and attention to detail are truly appreciated. We look forward to serving you and your friends and family in the future!

October 30, 2025

DEF valve leaked and caused a check-engine message. Service checked and found it was under an extended warranty. I was given rides to and from my home. Everyone was nice and the experience was good. More

by sms043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Torres
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Nov 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic feedback! We're thrilled to hear that our service team took great care of you and that your experience was positive. Your satisfaction is our priority, and we appreciate your kind words about our staff. Looking forward to serving you again!

October 30, 2025

Everyone on the staff is gracious and helpful. From the minute you drive into the service bay, you know you will receive a high level of customer service and highly competent technical work. More

by MBDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for your wonderful review, MBDriver! We're thrilled to hear that our team provided you with exceptional service and support. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

October 29, 2025

Every service person is excellent. Service is always quicker than expected and handled in a very professional manner. The waiting area is fantastic. More

by jhamrick112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for the fantastic feedback, jhamrick112! We're thrilled to hear that our team and facilities exceeded your expectations. Providing excellent service quickly and efficiently is our top priority. We look forward to welcoming you back for your next visit!

October 27, 2025

I strongly recommend this place for its outstanding customer service and welcoming atmosphere. Marcos provided exceptional service. More

by Lekkerok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic review, Lekkerok! We're thrilled to hear that you had a great experience and that Marcos made such a positive impression. We appreciate your recommendation and look forward to welcoming you back soon!

October 26, 2025

Katherine was amazing. Knew everything about the car and was very informative. Will be back to see her for my next Mercedes. More

by ajohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for the fantastic feedback, ajohnson! We're thrilled to hear you had such a great experience with Katherine. Our team strives to provide knowledgeable and helpful service, and it’s great to know you found that with her. We look forward to welcoming you back for your next Mercedes!

October 25, 2025

Great same day Maintenance Service by Liz Rincon and the Techs - in addition, a rotating noise was diagnosed as a faulty belt tensioner, parts were in stock, repairs made and I had my amazing SL63R back bef More

by steveseiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, steveseiler! We're thrilled to hear about your positive experience with Liz and our tech team. It’s great to know we got you back on the road in no time. Your satisfaction means a lot to us and we look forward to serving you again!

October 25, 2025

Marcos, put a deal together for me after hours and called the general manager to get approval. Then he secured all the information needed for the finance department. Upon arrival I was in and out with a new More

by jmrosstex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for sharing your fantastic experience! We're thrilled to hear that Marcos and the team made your car buying process smooth and efficient. Your satisfaction means a lot to us, and we look forward to serving you again. Enjoy your new car!

October 24, 2025

I did not purchase my 2022 GLE53c4 from MBOTW however, it’s the only dealership that I’ve taken it to be serviced. I will never go anywhere else. My Service Advisor Liz Rincon gets a 10 out of 10. More

by khawkins117
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for the glowing feedback, khawkins117! We're thrilled to hear that Liz has provided you with exceptional service. We appreciate your trust in us for your vehicle's needs and look forward to continuing to serve you in the future!

October 23, 2025

Great service experience. My service advisor was Gaston Reyes - very professional and great communication throughout the process. Highly recommend service department at the More

by LorrieT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Lorrie! We're thrilled to hear about your positive experience with Gaston and our service team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

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