Mercedes-Benz of the Woodlands

I bought my GLE 450 about six years ago, and I have been extremely happy with the support and service I have received. I am now planning to trade in my and looking at upgrading thru the Mercedes-Benz of the extremely happy with the support and service I have received. I am now planning to trade in my and looking at upgrading thru the Mercedes-Benz of the Woodlands. More

Very very helpful and extremely patient with us during the whole process! Trent and David were amazing! the whole process! Trent and David were amazing! More

Excellent customer service during the process of buying a car and more importantly afterwards. High quality lounge area while you wait . car and more importantly afterwards. High quality lounge area while you wait . More

We’ve been with MBOTW since they opened the dealership in 2015. Their commitment to their customers and service is fantastic and second to none. It’s nice to see the same faces at the dealership year after y 2015. Their commitment to their customers and service is fantastic and second to none. It’s nice to see the same faces at the dealership year after year. More

Pleasant experience. Good waiting area with snacks etc. Adrian was very professional and answered all my questions Good waiting area with snacks etc. Adrian was very professional and answered all my questions More

I have own Mercedes vehicles for many years. I have interacted with various locations and many different Service Advisors. By far Mr. Gaston is the most honest and Best Service Advisor I have I have interacted with various locations and many different Service Advisors. By far Mr. Gaston is the most honest and Best Service Advisor I have encountered. I appreciate Mr. Gaston's professionalism, friendliness, honesty, and Mercedes knowledge. I will refer all of my family and friends to The Woodlands location and of course to Mr. Gaston. More

Arturo was a pleasure to work with in wrapping up our purchase. He made all of our options clear and helped us work through and choose the options that made the most sense for us. We walked away very h purchase. He made all of our options clear and helped us work through and choose the options that made the most sense for us. We walked away very happy. More

This is by far one of the best dealerships I’ve dealt with. Staff is proffesional and friendly. And I like the snack bar as well! Best, Mrs.Kordek with. Staff is proffesional and friendly. And I like the snack bar as well! Best, Mrs.Kordek More

I recently had a fantastic experience working with Trent at Mercedes-Benz of the Woodlands. I live in Dallas so we communicated by phone and text. We pretty much came to an arrangement long distance and I at Mercedes-Benz of the Woodlands. I live in Dallas so we communicated by phone and text. We pretty much came to an arrangement long distance and I drove my trade-in to the dealership and left with my new car that same day. Trent is extremely knowledgeable about the product and I found the customer service to be first rate. I have bought many many cars in my lifetime, this was one of the best experiences I have ever had. More

I had a fantastic experience working with Trent when I purchased my SUV. He was incredibly friendly, kind, and paid close attention to every detail. He took the time to show me features on the vehicle tha purchased my SUV. He was incredibly friendly, kind, and paid close attention to every detail. He took the time to show me features on the vehicle that I hadn’t even noticed, which I really appreciated. A few days after my purchase, I noticed a rattle coming from the muffler. Trent made sure it was checked out promptly and arranged a loaner vehicle for me while mine was being serviced. He even ensured my SUV was detailed and cleaned before returning it to me. Every time I visited, he made sure I felt comfortable and welcome—always reminding me to grab a drink or a snack. His communication is impeccable, and he follows through on everything he says. Trent is truly an amazing individual, and I would absolutely do business with him again. Highly recommend! I give the dealership 4 stars because there were a couple of things that could have been handled differently, but overall it was still a good experience. More