Mercedes-Benz of the Woodlands

GREAT LOCATION WITH AMAZING SERVICE. .. CALEB SICK IS THE BEST. HE WIL GET INTO THE VEHICLE YOU ARE LOOKING FOR SEAMLESSLY... .. CALEB SICK IS THE BEST. HE WIL GET INTO THE VEHICLE YOU ARE LOOKING FOR SEAMLESSLY... More

I have always taken my 2020 GLE to the Mercedes-Benz of the Woodlands dealership for service. Last week my wife took it in for a malfunctioning air conditioner. I received a phone call from Service Adviso the Woodlands dealership for service. Last week my wife took it in for a malfunctioning air conditioner. I received a phone call from Service Advisor Isaiah Martinez informing me that the AC had a leak, and unfortunately because of the extensive labor involved in fixing it, the cost of repair would be $8000. I told Isaiah that I was not prepared to pay that price. He told me he would talk to his manager to see if there was any way to lower the price. Later Isaiah called and told me MBOTW had contacted MB and together they were able to reduce the price of my air conditioner repair by $4000. Thank you Isaiah and MBOTW management for making this happen. More

MB of The Woodlands is a fantastic dealership. I come back because of the level of service and attention I have received over the years. It is the top dealership I have been to. I come back because of the level of service and attention I have received over the years. It is the top dealership I have been to. More

I would highly recommend Arturo Gutierrez! ! He was very helpful, knowledgeable, and went above and beyond for us!! Thank you Arturo!!! ! He was very helpful, knowledgeable, and went above and beyond for us!! Thank you Arturo!!! More

Aiden is a great representative of Mercedes Benz of The Woodlands. Michael Thompson is a reliable and friendly sales representative. We enjoy working with both. Woodlands. Michael Thompson is a reliable and friendly sales representative. We enjoy working with both. More

Just moved to the area about a year ago from the DC/Maryland area!! I am definitely familiar with the great service Mercedes provides! Your team was absolutely amazing. It was my first visit and I DC/Maryland area!! I am definitely familiar with the great service Mercedes provides! Your team was absolutely amazing. It was my first visit and I was blown away! Aiden(I hope that’s correct) was out of this world!! Too-notch!! Additionally, my initial encounter with JR was fantastic!! Hi Salute to your team! Best experience I’ve EVER encountered! More

This experience exceeded our expectation. We have been all smiles throughout each step of the buying process. The General Sales Manager, Nic Botusan, greeted us and introduced us to Marcos Mo We have been all smiles throughout each step of the buying process. The General Sales Manager, Nic Botusan, greeted us and introduced us to Marcos Morales, our amazing sales advisor. Marcos found us exactly what we were looking for at the perfect price in under 15 minutes!! Marcos walked us through our options with simplicity. Next, we were introduced to a lovely gentleman from the Finance Dept. who listened to what we wanted and respected our wishes. Finally, they detailed the car, set up and synced my profile, put a big red bow on the front and handed me the keys. This was absolutely one of the most enjoyable experiences I’ve had purchasing a vehicle. I would highly recommend this dealership and the friendly, professional staff who assisted us through the process. Thank you, all and I LOVE my car!! More

This is certainly the best dealership in the Houston area I've been bringing my vehicles to Mark Escobar and his team for the past 5 years and have been pleased with the service on every occasion. Thank you I've been bringing my vehicles to Mark Escobar and his team for the past 5 years and have been pleased with the service on every occasion. Thank you More

The Mercedes-Benz of the Woodlands provides 5-star service to their customers. I've always felt valued on every visit when bringing my vehicle in for service. From the greeting upon my entrance to the service to their customers. I've always felt valued on every visit when bringing my vehicle in for service. From the greeting upon my entrance to the final "Thank you for your business" after the pick-up is an experience worth having. It is obvious that their mission statement involves professionalism and customer value. More

This has been the best experience I’ve ever had by a vehicle starting with Nick took care of us and turned us over to Marcos. It was so simple. Then we went back to finance with El Hadji and vehicle wa vehicle starting with Nick took care of us and turned us over to Marcos. It was so simple. Then we went back to finance with El Hadji and vehicle was ready when we’re were done. Came in after 9am and left before Noon. Thank you so much for making our experience great! More