Mercedes-Benz of the Woodlands

I came into MB of The Woodlands late the other night in a panic, tire problem & JR came to my aid by going above & beyond to help me out with solving my problem. He calmed me down & explained what needed to panic, tire problem & JR came to my aid by going above & beyond to help me out with solving my problem. He calmed me down & explained what needed to be done. Thank You JR for the excellent concern in doing a Job Well Done. More

A very clean environment. ..the people are extremely friendly..easy to like a place like this to do business ..the people are extremely friendly..easy to like a place like this to do business More

Katherine Stern was extremely helpful and knowledgeable in assisting me with the setup of my new Mercedes. in assisting me with the setup of my new Mercedes. More

I needed help with my tire, they delivered professional, fast and thorough service. They walked me through every step. fast and thorough service. They walked me through every step. More

I love MBOTW and wouldn't take my car for service anywhere else. Gaston Reyes is incredibly helpful and knowledgeable. Great overall customer service! anywhere else. Gaston Reyes is incredibly helpful and knowledgeable. Great overall customer service! More

Great customer service,, awesome waiting area . Always friendly and knowledgeable staff. It’s nice to get complimentary car wash. Always friendly and knowledgeable staff. It’s nice to get complimentary car wash. More

John Watkins is very knowledgeable, he always responds to my questions and concerns very quickly and clearly he also explains everything to where I understand. He’s also friendly and compassionate. Thank yo my questions and concerns very quickly and clearly he also explains everything to where I understand. He’s also friendly and compassionate. Thank you so much for everything John! More

Trendt was extremely professional, kind positive, and such a gentleman. He really listened to what I was looking for and did a wonderful job of matching me with the perfect vehicle. His approach during t such a gentleman. He really listened to what I was looking for and did a wonderful job of matching me with the perfect vehicle. His approach during the negotiation phase was very pleasant and responsive, and clearly demonstrated his understanding of meeting my needs as well as those of the dealership. He provided a very positive experience for me in purchasing this Vehicle And making it clear, he understood the requirements. I left the dealership elated with how the day went! I don’t wanna add that part of my decision in purchasing from this dealership was driven from my very positive experience in the service area with Jacob Abernathy. He is an excellent service advisor who listens and pays attention to details from the customer and watches the costs. More

Recently purchased a vehicle from your dealership and what a great experience it was. I worked with Fazan and this guy knows how to take care of his customer. Everything I asked him to do, he did it, nev what a great experience it was. I worked with Fazan and this guy knows how to take care of his customer. Everything I asked him to do, he did it, never made excuses or said we can do that later. He is also car wise! He knows his product and how it works. I spent a career in sales and marketing with a major company. Fezan is exactly what we looked for. Really appreciated all his help. More

From Sales to Service they are the best. Friendly, professional, experienced, and will go above and beyond to satisfy their customer. Friendly, professional, experienced, and will go above and beyond to satisfy their customer. More