Mercedes-Benz of the Woodlands

C300 Mercedes Benz Thank you for everything, nice person , excelente customer service and was a good price for the auto, thank very much for you time. Thank you Thank you for everything, nice person , excelente customer service and was a good price for the auto, thank very much for you time. Thank you More

Second car 2 months We bought a C300 Sedan in December. Excellent experience, being a BMW family for 20+ year. Now we bought a GLC300. Again, the customer focus and assi We bought a C300 Sedan in December. Excellent experience, being a BMW family for 20+ year. Now we bought a GLC300. Again, the customer focus and assistance in helping fit the right vehicle needed for our family was exceptional. The MBW is a team base approach that focuses on customer needs. Really appreciated the ability to have a genuine discussion vs. the typical auto negation process that takes place at other dealerships. Like to recognize Erich, Mike Arturo. A collaborative approach to practical mobility. More

Professional and Easy My wife and I have never owned a Mercedes and didn’t know why to expect when we started looking at them. We worked with Kriss Arbury and the experienc My wife and I have never owned a Mercedes and didn’t know why to expect when we started looking at them. We worked with Kriss Arbury and the experience that we were provided was excellent. Everyone was knowledable and friendly. At no point in the process did I ever feel like i was being pressured into a vehicle. The entire delearship had more a club feel that we were buying a membership into. We look forward to utilizing all their services moving forward and taking full advantage of their waiting lounge! More

Best Mercedes-Benz Dealership I have been purchasing luxury cars for a long time. This is by far the best Mercedes-Benz dealership when it comes to best price, best service and bes I have been purchasing luxury cars for a long time. This is by far the best Mercedes-Benz dealership when it comes to best price, best service and best customer experience. My favorite sales person is Anthony Surface. Justin will make a deal that you can't refuse. I shopped around everywhere but no one could match what Mercedes-Benz of the Woodlands had to offer. More

Making car buying easy The team at MB of TW made it easy and efficient in deciding what model was best for us and then facilitated making it happen. We have been BMW loya The team at MB of TW made it easy and efficient in deciding what model was best for us and then facilitated making it happen. We have been BMW loyal for over 20 years. With a new driver in the house we were looking for another car and were going to buy a BMW, however, the experience with the that dealership was less than satisfactory. We decided to look at a few other dealers, Mercedes, Audi and Cadilliac. The reception, attention to details, working to get the options we needed were unparalleled. The purchase and delivery were efficient and on point. Will definitely go back. Thanks, Erich, Mike and Harry for making it happen. Of course, my wife love the bow on the car. Nice touch for delivery. More

Great place!! I visited this dealership to work on a lease for an E450 Sedan. I can't say enough great things about this dealership. Ultimately I decided to hang on I visited this dealership to work on a lease for an E450 Sedan. I can't say enough great things about this dealership. Ultimately I decided to hang on to my current vehicle a bit longer. But when the time is right I will go right back to MBOTW before anywhere else. Luis the salesmen is kind, patient and KNOWLEDGABLE. Justin & Michael the sales managers are a pleasure to work with. All involved are there to earn your complete satisfaction. If you want to buy a Mercedes-Benz or a quality pre-owned vehicle I can't say enough good things about the people here. The experience and treatment I received has made an impact I won't forget about. I will be sure to tell all of my friends about the A+++ experience I had with each and every person I met at Mercedes-Benz of The Woodlands. More

Pleasant Kriss was energetic and great all around! He made my experience less stressful and did a great job following up with me online. I had a pleasant expe Kriss was energetic and great all around! He made my experience less stressful and did a great job following up with me online. I had a pleasant experience with him. More

Exquisite We had an ML350 and kids were growing up - soccer, sports and their friends to convey around. So it was time for a roomier family wagon, and the MGS m We had an ML350 and kids were growing up - soccer, sports and their friends to convey around. So it was time for a roomier family wagon, and the MGS model was the logical vehicle that we landed on., so the next generation would continue the MBenz family tradition. It was a painstakingly delightful process to work on and pick up the car - thanks to the professionalism and help of the team at MBenz Woodlands that we worked with. After sales service is exquisite and the kiddos look forward to visiting the dealership where they are made to feel right at home with refreshments More

New too Mercedes but made us feel like old friends We were apprehensive of going to look at Mercedes. We thought we would be met with a “high-brow” attitude. The moment we walked into the door we were We were apprehensive of going to look at Mercedes. We thought we would be met with a “high-brow” attitude. The moment we walked into the door we were greeted by a friendly receptionist and our experience just got better from there. Our salesman (Kriss) was fantastic, nice guy , made us feel welcome and took away any feelings of apprehensiveness we might of had at that point. Unlike other dealerships the finance manager (Mike) was informative and friendly. We never felt pressured and we had his undivided attention. We honestly think he gave us the best deal possible. When we were signing the papers on our new car purchase the finance director (Paula Alpha) was top notch. Paula had all the warranty options on her iPad that were interactive with our purchase price and our payment. This made it very informative and at no time did we feel pressured to make any additional purchases. The environment as well as all the employees at Mercedes of the Woodlands made this the best car buying experience that We have ever had. My wife and I are extremely happy with our new 2019 c300 and will be back for our next car purchase. More