Mercedes-Benz of the Woodlands

This deal was a unicorn. We were shopping for a car for my daughter to replace one that had been in a bad accident. She is extremely picky, and as a 19 year old, had a tight We were shopping for a car for my daughter to replace one that had been in a bad accident. She is extremely picky, and as a 19 year old, had a tight budget but needed an SUV for her work. We found the exact car she wanted and the price was THOUSANDS below what we had seen at other dealerships. Kriss was so friendly and welcoming and very professional. The car was ready when we got there and the process was smooth. Arturo was able to get her a interest rate 4% below her last car, and a warranty with a $0 deductible, and she still is paying $70 LESS a month on a newer car with less miles than her last one! Truth be told, I'm kind of jealous! She got the deal of the century. I keep telling her she found her unicorn. Thanks Kriss and Arturo! More

Outstanding experience from beginning to end! I live over 200 miles from the dealership but it was worth the drive for such a great transaction, will return for my next car. I live over 200 miles from the dealership but it was worth the drive for such a great transaction, will return for my next car. More

Hector and Dolly Ortiz’s review We have been coming to this Mercedes Benz Dealorship shortly after we moved back to Houston 20 months ago. We chose them because they are warm and rec We have been coming to this Mercedes Benz Dealorship shortly after we moved back to Houston 20 months ago. We chose them because they are warm and receptive, always willing to serve. We have not found that in all the Mercedes Benz Dealorships. We originally came for service. We have been driving Mercedes since 1984. We recently bought a used Mercedes from you with the help of Kriss. We found him to be ready and available for whatever we needed. We met Kriss months ago when we came for service our car. He was always receptive to us. We told him that we would trade if we found something we wanted. We were contacted once before but we were not interested in that car. As soon as the car came in that we bought, Kriss called us. We responded as soon as we saw the picture of the car, telling him that we were interested, and would be there shortly. As soon as we saw the car, we told Kriss that we wanted to buy it. It was all a very pleasant experience with everyone we worked with. We give thanks to you all. More

Mercedes Sprinter Blue DEF issue! Rhonda in service understood my problem- gave me a very reasonable time to bring my van in - had an answer for me in eight hours- and the service team Rhonda in service understood my problem- gave me a very reasonable time to bring my van in - had an answer for me in eight hours- and the service team did an excellent job of getting the work done in a timely manner! More

"Exceptional & Excellent Experience from Start to Finish!" Words cannot explain how "WOWED" we were from our first conversation with Kriss Arbury! His awesome customer service and professional attitude throu Words cannot explain how "WOWED" we were from our first conversation with Kriss Arbury! His awesome customer service and professional attitude through the entire process made it such a stress free buying experience to say the least. He kept us informed of the entire process through many phone conversations and text messages. Even though we live 120 miles away - we will continue to utilized this Mercedes-Benz of The Woodlands for any of our maintenance and or new car needs. Kriss Arbury will have our business and referrals for LIFE! More

Exceptional-Top Notch Experience!! I have been a client of Mercedes Benz for over 10yrs across multiple states and the service cannot be compared to the one received by Anthony Surface- I have been a client of Mercedes Benz for over 10yrs across multiple states and the service cannot be compared to the one received by Anthony Surface-Sales Rep and Harry St. Clair-Finance Manager at Mercedes Benz of the Woodlands located at The Woodlands, TX. I cannot say enough positives about the service provided. The service is top notch! The transaction from beginning to end was transparent and hassle free. Anthony Surface is like no other!!. He is an asset to MB company! He is passionate about his job, the company, the brand and his clients. He truly and genuinely cares. He is not the typical sales rep that is only interested in closing the deal. He pays close attention to every little detail making the process seemless/extraordinary and all about the client! Closing the deal was never his priority which happens to be a common mistake present in almost every car sales person. His priority was client satisfaction even after the process was fully completed and beyond! I highly recommended beyond what words can explain Mercedes-Benz of The Woodlands- Anthony Surface and Harry St. Clair are the best team you can possibly ask for! They both go above and beyond. I am wowed and forever grateful, satisfied and a loyal client!! If you are in search of a vehicle, please give Anthony and Harry the chance to wow you as much as they did to me and my family! More