Mercedes-Benz of the Woodlands

Amazing overall service!! I recently purchased my first car with Mercedes Benz of the woodlands and let me just say that as soon as you walk in, it’s a very welcoming feeling. I recently purchased my first car with Mercedes Benz of the woodlands and let me just say that as soon as you walk in, it’s a very welcoming feeling. Shane Dupuis helped me throughout the whole process, he was very attentive during the wait time and made sure all my questions were answered, he was also great at following up with me even after my purchase to make sure that everything went well. Amazing service overall and definitely looking forward to making my next purchase with Shane! Thank you again!! More

worst car shopping experience Visited Car dealership to inquire about the new car. Sales person was very rude, He did not even ask my name, hesitantly he got the keys of the car t Visited Car dealership to inquire about the new car. Sales person was very rude, He did not even ask my name, hesitantly he got the keys of the car to show, car was parked with 2 cars in-front of it blocking it , he has no interest in offering test drive. when it came to getting the car price - he showed the inventory of dealership on his computer screen, If you are planing to buy your next car- don't waste your time at this delaredealership More

60k service went great! Had my '14 GL450 in for 60k service. Big items were spark plugs and brake fluid changeout. When I arrived my usual service adviser Mark was not at hi Had my '14 GL450 in for 60k service. Big items were spark plugs and brake fluid changeout. When I arrived my usual service adviser Mark was not at his desk. His colleague Liz Rincon began the check in process and paperwork for loaner so as not to delay me. That's teamwork!. Got GL back 6 hours later. Reliable car, reliable service! More

STAY AWAY FROM THE SERVICE/REPAIR DEPARTMENT They only want to find ways to get some cash out of you, especially when you get to them with a car warranty. At least 3 o 4 times i have taken my 201 They only want to find ways to get some cash out of you, especially when you get to them with a car warranty. At least 3 o 4 times i have taken my 2013 GL 450 for either repair or service and they will always come out with "things that need attention or repaired". Other reviews here have confirmed too, because if you take it to other plcaces they will tell you is not true. Plus, their technicians either dont know what they are doing or they try to repair it for the least, why? The 3 or 4 times i have taken my GL to them, its never fixed the first time i got back (after being on thier shop for 3-4 business days) to pick it up. My recommendation is not based on a first time situation but more than 3 times, so hope you listen to me. This is an unethical place for your car to be serviced or repaired. STAY AWAY FROM THEM. More

Amazing Knowledge and all the information clear about the car, security and convenience. I recommend this dealer ship and most of it because the speak Spanish Knowledge and all the information clear about the car, security and convenience. I recommend this dealer ship and most of it because the speak Spanish so for me is easy to understand everything. More

Kriss did a great job with our purchase.. Kriss did an excellent job in making Joyce feel comfortable with the process. When leaving the property she stated it was the most relaxing experienc Kriss did an excellent job in making Joyce feel comfortable with the process. When leaving the property she stated it was the most relaxing experience she has had in purchasing a new vehicle. I will probably get one for me after the first of the year. More

Kriss made the entire process easy and painless. I bought a car remotely and exclusively dealt with Kriss. Kriss was available to answer questions, provide details, and make sure that I felt comforta I bought a car remotely and exclusively dealt with Kriss. Kriss was available to answer questions, provide details, and make sure that I felt comfortable throughout the process. It couldn't have been easier. I want to point out that he's been equally responsive after the sale was done -- which is certainly refreshing. I would recommend Kriss and MB of The Woodlands to friends and family. I'm very pleased with the purchase and, more importantly, the process. More