Mercedes-Benz of the Woodlands

Great experience! I just bought my 3rd car from MBOTW. Kriss let me know this car had come in and let me know he thought it was perfect for me. He was right! The proces I just bought my 3rd car from MBOTW. Kriss let me know this car had come in and let me know he thought it was perfect for me. He was right! The process was so simple and easy. Paula in finance was great as well. Highly recommend! More

Buy from out of the country Was very nice service from all the staff , all paper was ready on time , fast respond excellent service , the car was ready and we inspect the car on Was very nice service from all the staff , all paper was ready on time , fast respond excellent service , the car was ready and we inspect the car on service Kriss help me whit the credit app and all the documents Was a very good expienece visit mercedes Benz at woodlands More

Pleasant 1st time buyer experience About a month prior, I had previously exchanged emails with Kriss Arbury in relation to a different pre owned automobile and while he was responsive t About a month prior, I had previously exchanged emails with Kriss Arbury in relation to a different pre owned automobile and while he was responsive to my request for additional information, he was not blowing my Inbox up with wasted emails as some dealers had done. In an interesting twist, I was not initially in the market for a Mercedes, however a test drive, on a whim, the previous weekend reeled me in. I called Kriss and inquired about a pre owned MB unit on their lot. Just like the month prior, he was responsive and said come by and drive it. Upon the initial meeting and throughout the process, Kriss was unpretentious and easy to work with. Kriss encouraged me to take the vehicle when I mentioned that I wanted my mechanic to look it over and said very confidently, "because it's a CPO, whatever they find, if anything, we will fix it." I did end up purchasing the vehicle from Kriss and MB of the Woodlands and to be honest, prior to entering the dealer, I had already experienced a disappointing interaction with a Benz dealer to the south of them, based on that event I had decided that if MBoTW customer service was lacking in any manner, I had planned to throw in the towel and look elsewhere after the new year. The entire MBoTW's group that I interacted with were professionals and as a 1st time owner, I believe they represent the brand well! More

Awesome car buying experience Low pressure, roll out the red carpet. Can’t imagine any other dealerships treat their customers as special as MBOTW does. Simply awesome car buying e Low pressure, roll out the red carpet. Can’t imagine any other dealerships treat their customers as special as MBOTW does. Simply awesome car buying experience. More

same day/fast service called and got same day appointment (rare and reason I do not go to several other Mercedes dealers.) Donald was courteous and responsive. Rushed my c called and got same day appointment (rare and reason I do not go to several other Mercedes dealers.) Donald was courteous and responsive. Rushed my car thru quickly. More

The best of the best! I am very impressed with the quality of service of this dealership and Kriss Arbury their sales specialist and what they did for me! Kriss went beyon I am very impressed with the quality of service of this dealership and Kriss Arbury their sales specialist and what they did for me! Kriss went beyond and above to make sure I was happy and pleased with the terms of the purchase. I will recomend this guys 1000%! Forget about the people at Greenway with their ridiculous attitude. Thank you Justin Johnson for your kind gift to my little daughter! She is sooo happy with her new toy car!! Thank you!! More