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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,166 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,166 reviews

December 06, 2017

2018 AMG Shawna Barnett is very fun and professional! Are usually dread going to purchase a new car but she made the experience very pleasant! She went over a More

by Tish1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Milner, Mike Lange, Shawna Barnett
Dec 08, 2017 -

Mercedes-Benz of the Woodlands responded

Thank you very much for taking the time to share your purchasing experience at Mercedes-Benz of The Woodlands. I am so glad that Shawna was able to delight you. We definitely love our dogs here at MBOTW!

December 05, 2017

Very professional yet personal Very friendly staff, had very good experience. Had a smooth trade transaction. Would definitely recommend Mercedes of the woodlands for anyone looking More

by Ericn93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry St Clair, Shawna Barnett
December 05, 2017

Amazing! Shawna is FANTASTIC! she Made out entire process a joy and went way beyond what was expected of her. Thank you Shawna. Ernie and Norma Herna More

by Norma2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry St Clair, Shawna Barnett
November 30, 2017

Friendly and knowledgeable They did exactly what they said they were going to do when they said they were going to do it. They even came in under the quote they gave me. More

by WBG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2017 -

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to share your experience at our dealership. We hope to continue to exceed your expectations in the future. Have a wonderful weekend!

Dec 05, 2017 -

Mercedes-Benz of the Woodlands responded

Thank you so much for taking the time to share your service experience at MBOTW. We look forward to continuing to serve you in the future!

November 26, 2017

Impressively Quick and Easy I bought a pre-owned car for use in college, and the experience could not have been better. I was in-and-out with the car I wanted much faster than I More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2017 -

Mercedes-Benz of the Woodlands responded

I am so glad we were able to help you get the vehicle you wanted in a timely manner. Thank you so much for taking time to share your experience. We look forward to serving you in the future.

November 25, 2017

Great experience! Everyone was so friendly and helpful! Would highly recommend this dealership. Attention to detail and a team effort made our experience top notch!! More

by Lanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Cruz , Nelson Sioson, Kriss Arbury
November 24, 2017

Excellent experience, courteous. We needed to replace a car lost in the Harvey flood in Houston. Nelson Siosum was extremely helpful in find just the right replacement car for my wife More

by veracruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Sioson, Harry St Clair
Dec 05, 2017 -

Mercedes-Benz of the Woodlands responded

Thank you so much for sharing your experience at MBOTW. I am sorry that you lost one of your vehicles during Harvey, but I am so glad Nelson was able to help you find the right replacement. We hope to continue to delight you in the future. Have a wonderful day!

November 21, 2017

Custom order from Stuttgart - AWESOME I worked with Nelson Sioson at Mercedes Benz of The Woodlands to build my custom ordered 2018 E400 Cabriolet. The dealership worked to "move up" the More

by steveseiler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Milner, Nelson Sioson
Dec 01, 2017 -

Mercedes-Benz of the Woodlands responded

Thank you so much for sharing your positive experience at MBOTW. I am so glad that you are happy with your new cabriolet and our customer service. We hope to continue to delight you in the future.

November 18, 2017

Doesn’t live up to the hype I bought an S550 in 2015. It was too difficult to get in and out of for me and my wife. I wanted to trade it less than a year and less than 12k miles More

by Exmbowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lange
November 17, 2017

A-1 Customer Service! I experienced some of the best customer service from a dealership at MBOTW. MBOTW has set the mark for what a car buying experience should be! More

by Escentric1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gonzales, Shawna Barnett
Dec 01, 2017 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your business and for taking the time to write this review. We are delighted that you had a great experience at our dealership, and we look forward to assisting you in the future.

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