Mike Murphy Ford Inc

Excellent dealership They are very nice,with good approach and understanding. They are able to solve problems. approach and understanding. They are able to solve problems. More

They facilitated scheduling an appointment a. s.a.p. Listened to concerns, taking notes, answering questions patiently. Gave detailed information regarding needed repairs. Provided detailed docume s.a.p. Listened to concerns, taking notes, answering questions patiently. Gave detailed information regarding needed repairs. Provided detailed documentation of services performed. Provided valet service. All Staff involved were friendly, polite and professional. More

Todd is awesome! !! We all know the financing portion of buying a new car is the worst part and takes the longest. Todd made this experience more enjoyable than normal !! We all know the financing portion of buying a new car is the worst part and takes the longest. Todd made this experience more enjoyable than normal. I appreciated his knowledge, professionalism, and awesome personality! More

Out of state buyer who purchased a 2022 Lincoln Navigator L. Brandon made this transaction exceptionally easy and transparent. He went the extra mile by taking additional photos and even made a personalized L. Brandon made this transaction exceptionally easy and transparent. He went the extra mile by taking additional photos and even made a personalized video tour of the vehicle to help alleviate any concerns my discerning wife may have had. After the sale was completed, he made sure to get the vehicle completely ready for transport to the west coast, he even sent photos as the vehicle left the dealership on the transport trailer. Once the vehicle arrived, my wife was even more pleased. From start to finish, Brandon and all the support staff at Mike Murphy Ford made this purchase seamless! 10 out of 10, would buy again! More

My sales person Anthony and my finance person Todd were both great! Anthony was extremely responsive from the moment I called to ask about the vehicle I wanted, and met my needs with every single thing both great! Anthony was extremely responsive from the moment I called to ask about the vehicle I wanted, and met my needs with every single thing I asked for (which may have been a lot); even when my requests were “outside of the norm”. What I appreciated about Todd was his down to earth personality and sense of humor while still being extremely professional and knowledgeable in his field. He is truly a people person and an expert at what he does. I have zero complaints about the staff I worked with!! So here are my only negatives about the dealership itself. 1. The glove compartment bibles. Apparently they are placed in vehicles routinely at this dealership. While some may appreciate this, I myself didn’t. If I could have simply thrown it away I wouldn’t even be writing this. However, they actually apply them to the owners manual book, and it leaves a residue all over it when you remove it. I would have preferred my leather cover to remain intact. The Bible’s may also offend some, as everyone does not practice the same religion or have the same beliefs. 2. They do not do the vehicle registration/licensing as part of the overall purchase and have the license plates mailed to you as is routinely done at other dealerships. This could be quite costly to some people to have to come out of pocket to pay the fee, after the fact and not have it rolled up into the loan itself like it normally is. This said, they did offer to roll it up into the loan and then mail me a check for the cost separately. This is a nice gesture and I’m sure would come in handy for many. My preference overall would be to not have to go perform this action on my own and have my license plates mailed directly to me as I am accustomed to and have had done with every car purchase I’ve made prior to this one. Hopefully this is helpful to the dealership and customers going forward! More

Mike Murphy Ford is a great dealership, and Nathan Noyes is the best salesperson I have ever worked with. I have bought and serviced quite a few vehicles there, going back to 2007 or so. I appreciate thei is the best salesperson I have ever worked with. I have bought and serviced quite a few vehicles there, going back to 2007 or so. I appreciate their helpfulness and low-pressure approach. They communicate honestly and don't try to take advantage of customers. More

Mike Murphy Ford made it stress-free and easy to find the car that was right for me! My previous car bit the dust suddenly and so I had to find a new way to get to work quickly, and Anthony and the team at M car that was right for me! My previous car bit the dust suddenly and so I had to find a new way to get to work quickly, and Anthony and the team at Murphy Ford helped me do that. More

My husband and I couldn’t ask for better service and we will definitely be back for when we need another vehicle. will definitely be back for when we need another vehicle. More

All the service department employees are very helpful and polite. Being assure that nothing is done prior to approval and you know up front the cost is a plus. polite. Being assure that nothing is done prior to approval and you know up front the cost is a plus. More

I was in and out quickly. Tires rotated, oil and filter changed. No problems making appointment. Tires rotated, oil and filter changed. No problems making appointment. More