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Mike Murphy Ford Inc
Morton, IL
4,537 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 40 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,537 reviews
January 08, 2022
The salesman and the financial director were excellent. Friendly, helpful and straightforward. I bought a used vehicle, not a Ford, and had multiple issues within days- these include the sun visors missing Friendly, helpful and straightforward. I bought a used vehicle, not a Ford, and had multiple issues within days- these include the sun visors missing screws (actually fell when opened and should’ve been caught before selling, I made note to salesman and he mailed me screws), smell, dirt (was clear when I test drove the car was used as a work car by previous owner) wasn’t fully detailed and I now have an interior light out as well as a front driver parking light. Recently replaced the battery- wasn’t made aware it might be an upcoming issue. Being in Bloomington, not Morton, I have now received a purchase tax fee notice to pay, I feel this should be included in the purchase since all were aware I lived out of town. I also have to buy all new tires, I’ve had the car five months. I think this dealership is really great customer service wise but lacking in the automotive department. Especially if you’re purchasing a traded in vehicle that isn’t Ford. More
by jessicalhayes0928
January 08, 2022
Good experience. Had vehicle back in a timely manner. Unfortunately had to wait 5 weeks to get it in. Unfortunately had to wait 5 weeks to get it in. More
by TTCA1001
Verified CustomerEmployees Worked With
January 08, 2022
Got in and out quickly with courteous personnel just like my sales experience... facility was clean and organized my sales experience... facility was clean and organized More
by STARMAN2
January 08, 2022
Super nice. They take good care of me there. I'm on my 2nd escape from them and couldn't be happier. 2nd escape from them and couldn't be happier. More
by Pahud1966patty
Employees Worked With
Other Employees :
Robin Berglin, Pete Katus
January 07, 2022
I appreciate the personal approach given to customers by the service staff at this dealership. the service staff at this dealership. More
by DMAUE
January 07, 2022
Kevin Towel was a very helpful sales consultant! He answered all of our questions and explained all of the options available. answered all of our questions and explained all of the options available. More
by Steve & Pam
Employees Worked With
January 06, 2022
This was the best car shopping/buying experience I have ever had. Kevin T. Was very helpful, extremely knowledgeable, and fun to work with. He worked really hard to help me find the right car for me. He ever had. Kevin T. Was very helpful, extremely knowledgeable, and fun to work with. He worked really hard to help me find the right car for me. He deserves a raise! The car had some issues that needed fixed prior to buying it. The service department did an excellent job on all the items we needed fixed. The financial part went very easily. Again he was very knowledgeable about my options of warranties and explained them where I could understand exactly what I was purchasing. This is a great dealership to work with when buying a car! More
by gwilliamson
January 06, 2022
Expert service, loaner car for you to use an timely repair reasonable repair cost done repair reasonable repair cost done More
by RYounge
January 06, 2022
Went in for a oil change/tire rotation.. never did rotation… claimed they did and tried to charge for it.. at least 3rd time they claimed they did rotation but I started marking the tires… my personal rotation… claimed they did and tried to charge for it.. at least 3rd time they claimed they did rotation but I started marking the tires… my personal vehicles will NOT be back because they did it to my wife too. And she will NOT COME BACK More
by BSLACK0
Employees Worked With
Pete Katus
January 06, 2022
The experience was great, except I have to take my vehicle in for a recall and the driver seat heated seat not working. I was told the recall was "probably" done by the finance officer, but it was not vehicle in for a recall and the driver seat heated seat not working. I was told the recall was "probably" done by the finance officer, but it was not. The heated seat on the driver side was not working when we bought it, but not noticed until a few days later. These are things that should be checked prior to selling a vehicle. More
by vg1087
Employees Worked With
