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Mike Murphy Ford Inc

Morton, IL

4.8
4,534 Reviews
On behalf of everyone at Mike Murphy Ford, I would like to thank you for visiting our web site. We are committed to serving our friends and customers via the Internet and look forward to hearing from you. We are a full service Ford dealership offering first class sales and service for our valued customers. We have been in business for 40 years at 565 West Jackson Street in the heart of Morton, Illinois. Our phone number is 309.228.9288. If you have any questions or need to reach me, you can call the dealership’s phone number or email me at mikemurphy@mikemurphyford.com. Thanks again for visiting MikeMurphyFord.com!
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565 W Jackson St

Morton, IL

61550

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Showing 4,534 reviews

October 26, 2021

I had the worst experience with the management of the service manager and I will not go there ever again More

by hrtonslmike
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mitch Urbanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Mike Murphy Ford Inc responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Mike Murphy Ford

October 26, 2021

I came in for “the works” package for my car. I forgot my coupon for 52.95 and mentioned it to the service person. She gave me a look and said no way she could give me that price. Then hands me an estimate f More

by zonacub44
Price
Recommend Dealer
No
Employees Worked With
Robin Berglin, Pete Katus
Nov 09, 2021 -

Mike Murphy Ford Inc responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mike Murphy Ford

October 25, 2021

Great experience, will definitely be back and keep buying cars through them. And I’ll continue to push others in the direction of Mike Murphy as well. Highly recommended More

by Nracich23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Brekke
Oct 25, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

October 24, 2021

I had a wonderful experience throughout the entire process. This was the first time I ever bought a new car and I would highly recommend Mike Murphy Ford and I will be back for the next one. More

by AMAGALS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Morgan
Oct 24, 2021 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

October 24, 2021

Richie was a wonderful salesman to work with! I recommend him to anyone! Best one More

by Atripp14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Geiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2021 -

Mike Murphy Ford Inc responded

Thank you! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! We get it….Price Sells Cars! Mike Murphy Ford

October 24, 2021

My 4th car purchase from Mike Murphy. Very happy and will continue to get my business. More

by joe.franklin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2021 -

Mike Murphy Ford Inc responded

Joe, thank you so much for choosing Mike Murphy Ford Inc! Congratulations on your fourth purchase with us. Please let us know if we can be of any more assistance! We get it….Price Sells Cars! Mike Murphy Ford

October 24, 2021

The service I received exceeded all expectations! Anthony was a true professional! Thank you!! I love my new car!!! More

by davidwnecessary60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist was very welcoming
Oct 24, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

October 23, 2021

I inquired about a used vehicle and every effort was made for me to view it, drive it and eventually buy it. Anthony Davis took good care of me by keeping me informed throughout the process. I even met the o More

by Brenda MC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY DAVIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2021 -

Mike Murphy Ford Inc responded

Thank you, Brenda! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

October 23, 2021

I get my car serviced every time it’s due and it’s always a enjoyable expience I’ll always be back More

by Truckin 56_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Kevin Neill
Oct 24, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

October 23, 2021

Over all the years I have used this service center, I have always been satisfied with the work they have done on my vans. If I have questions, they are good about answering and explaining. More

by silver333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus, Kevin Neill
Oct 24, 2021 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

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