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Mike Murphy Ford Inc - Service Center

Morton, IL

4.6
749 Reviews

749 Reviews of Mike Murphy Ford Inc - Service Center

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March 15, 2022

Excellent. Friendly. Knowledgeable Would recommend to anyone for buying a vehicle or for service needs. More

by REXB94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Mar 15, 2022 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

March 15, 2022

One of the best places for customer service ! !!!willing to help all with service on your vehicle!!!! More

by TRADBOWR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Berglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Mar 16, 2022 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

March 15, 2022

No problems. Went very well! My family has always purchased cars from you. Thank you! More

by stlbluz77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with Jeremy and our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

March 13, 2022

Bought a brand new Ford Explorer ST here, cash. Shortly after found out the speakers were bad and cracked while listening to music. The brakes squeaked every time while braking. Called and schedul More

by marina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete Katus
Mar 28, 2022 -

Mike Murphy Ford Inc responded

Marina, thank you for bringing this to our attention and we are sorry to hear about your experience. We would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. If you'd be willing to provide more information about your experience, please send us a message with the best way to reach you. Our goal is to make sure everyone that visits the dealership has a top-notch experience. Mike Murphy Ford

March 11, 2022

Amazing service! Matt was awesome. Would recommend to anyone! Car is running great! Thank you More

by JOJO2420US
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gensler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matt and our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

March 08, 2022

Vehicle has been there 3/4 times. Still have not figured out the problem. The people are always courteous. More

by Gleefully.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Ekstam, Pete Katus
Mar 08, 2022 -

Mike Murphy Ford Inc responded

Thank you for your feedback. We appreciate your business and are sorry to hear that we fell short of your expectations. Please don't hesitate to reach out if we can of any further assistance. We're always happy to help! We get it….Price Sells Cars! Mike Murphy Ford

March 04, 2022

This dealship is very friendly. They are willing to work with you on whatever you may need. More

by BREGAR102409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Mar 04, 2022 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

February 27, 2022

Very helpful and friendly. When I arrived at the dealership, they greeted me right away and got right bto work on my truck More

by bobboland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Hollan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Feb 28, 2022 -

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

February 24, 2022

We have been serviced by Mike Murphy Ford for many years. Service has always been excellent. More

by REDBIRD2347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Feb 25, 2022 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

February 24, 2022

They were very good with the gas smell. They fixed an unknown problem with a second visit. Thanks for the service. More

by rreidner13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Urbanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Feb 25, 2022 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

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