Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Moore Buick GMC
Jacksonville, NC
2,653 Reviews
Welcome to Moore Buick GMC, the most trusted name in the business! We are a full-service auto dealership with new and used cars, trucks and SUVs for sale. Located in Jacksonville, NC at 2445 North Marine Blvd, we are just minutes away from Camp Lejeune Military Base and the Marine Corp Air Station. We are also not far from Cherry Point Air Station. As you can see, we are in a heavily populated military town. Most of our staff are military veterans or are from a military family. We welcome all United States military personnel as well as Swansboro and New Bern Buick and GMC customers. If you are not sure where to find our Jacksonville, NC used and new car dealership, please view our hours and directions page for more information. Moore Buick GMC is a leading Buick and GMC dealer providing the best selection of new vehicles and a vast inventory of used cars, SUVs, and crossovers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,653 reviews
February 26, 2023
Fair and honest and willing to make things right even if it wasn't their fault. Matt and Juan and the whole crew have been personable and professional providing timely updates and making sure that my son ge it wasn't their fault. Matt and Juan and the whole crew have been personable and professional providing timely updates and making sure that my son gets a car that is mechanically sound. We had a slight issue with a used vehicle we purchased there brought it back within days and they are going above and beyond to make sure that everything is repaired. More
by Darren.demyer
Employees Worked With
Other Employees :
Terri Wildeck
Verified CustomerFebruary 24, 2023
Service on my 2020 Sierra transmission was done in the time frame I had been given. Provided me with a loaner Sierra (practically new). Even got a complimentary oil change, courtesy of Dakota. She is awe time frame I had been given. Provided me with a loaner Sierra (practically new). Even got a complimentary oil change, courtesy of Dakota. She is awesome as well as the whole service team. Mr. Duncan and Mr. Hines in sales are two of the best. Jackie is a great manager. Great place to do business… More
by JD
February 20, 2023
I am very pleased with the service I receive at Moore Buick. My 2017 Terrain needed it’s first repair and Derrick made sure it went smoothly. Very pleased. Buick. My 2017 Terrain needed it’s first repair and Derrick made sure it went smoothly. Very pleased. More
by gkbrakman
Employees Worked With
Derrick Black
February 18, 2023
Mike Wessels made the buying of our new vehicle as easy as it could possibly be. He went above and beyond to locate THE vehicle we were looking for without trying to sell us more than we were after. He was as it could possibly be. He went above and beyond to locate THE vehicle we were looking for without trying to sell us more than we were after. He was willing to take as much time as was needed to make sure we were completely satisfied with our purchase. If we could, we would give him a 5-star plus for his professionalism. More
by jbell46
February 18, 2023
Fair and a great place to work with in getting everything all set. Made everything go smoothly. all set. Made everything go smoothly. More
by Jeep
February 18, 2023
Had a great experience. Robin was great and it was a pleasure to work with him Robin was great and it was a pleasure to work with him More
by kellimuse
February 18, 2023
I usually do not leave reviews, but this was a very positive experience. I began with online inquiries with Matt Cisneros who was very patient with me in figuring out the best way to understand everyth positive experience. I began with online inquiries with Matt Cisneros who was very patient with me in figuring out the best way to understand everything that goes into this type of transaction. He was willing to address my concerns and honor price adjustments regarding final costs. When I came in I met with Mike Wessels who took my wife and I for a test drive and then handled all paperwork in finalizing the deal. I never felt pressured in any way and both gentlemen were very professional in answering and explaining any of our questions or concerns. My treatment in the finance office with Ryan Kephas was just as courteous and professional. I would recommend this dealership highly! More
by stephen_hefele
