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MotorWorld Lexus
Wilkes-Barre, PA
439 Reviews
Offering Pennsylvania drivers an extensive selection of new Lexus models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 439 reviews
May 01, 2024
Everyone was friendly and went above and beyond to put me in a new 2024 Lexus NX and gave me a fabulous deal on my trade. in a new 2024 Lexus NX and gave me a fabulous deal on my trade. More
by mmokonski
Employees Worked With
Helpful May 01, 2024
Been doing business with Lexus Motorworld for 30 years , Dave and Joel in service, have always treated me fantastic, they are a credit to your company. Dave and Joel in service, have always treated me fantastic, they are a credit to your company. More
by ehollingsworth7
April 30, 2024
Transaction went smoothly. The car was accurately described in the posting. There were no surprises The car was accurately described in the posting. There were no surprises More
by Jpstratton
Employees Worked With
Other Employees :
Finance manager from the Honda department helped me and she was also very good
April 26, 2024
My experience at Motor World Lexus Wilkes Barre was excellent!! I want to thank Israel Tavarez, the best advisor and salesperson at Lexus, very professional, attentive and helpful. He guided me and hel excellent!! I want to thank Israel Tavarez, the best advisor and salesperson at Lexus, very professional, attentive and helpful. He guided me and helped me choose the best Lexus option for me, thanks to him and his work team today I have my Lexus SUV. I highly recommend Motor World Lexus and especially Israel Tavarez for his kindness, honesty, commitment and professionalism, the BEST!!! More
by Mary
Employees Worked With
April 26, 2024
Israel worked very hard to please the customer. He was very knowledgeable in helping us understand another the workings of our new car.. he invited us back to help us with more advanced features. He was very knowledgeable in helping us understand another the workings of our new car.. he invited us back to help us with more advanced features. More
by Dgpraz
Employees Worked With
April 22, 2024
This was my first time purchasing a car and I could not have gotten any luckier with having the pleasure of working with Israel Tavarez. He truly just felt like a friend helping make the process as seamles have gotten any luckier with having the pleasure of working with Israel Tavarez. He truly just felt like a friend helping make the process as seamless as possible. I could not recommend a better person to have helping find your perfect vehicle! More
by Chloe Shultz
Employees Worked With
March 22, 2024
Jonathan and the staff were amazing. He was able to locate the exact car that I wanted and was extremely nice and professional! I highly recommend this dealership! Tiana, our sales perso He was able to locate the exact car that I wanted and was extremely nice and professional! I highly recommend this dealership! Tiana, our sales person was excellent and did a fantastic job.. More
by mzbeaglemom
March 02, 2024
Derek was super helpful and knowledgeable. Very patient and articulate. Helped me setup my 2021 Lexus GX 460. Very patient and articulate. Helped me setup my 2021 Lexus GX 460. More
by JB
Employees Worked With
December 14, 2023
Joel Newell has continually gone above and beyond to make sure we are satisfied. He is very concerned if there is a problem and solves it quickly and accurately with utmost professionalism. He is an asse sure we are satisfied. He is very concerned if there is a problem and solves it quickly and accurately with utmost professionalism. He is an asset to the dealership and a genuinely nice person. More
by heidi33
Employees Worked With
October 26, 2023
This is a not incentivized review (unlike the others), Jonathan takes advantage of his customers. He is cocky, unwilling to meet the customer at their price point, and is unethical. Do NOT go here, it is Jonathan takes advantage of his customers. He is cocky, unwilling to meet the customer at their price point, and is unethical. Do NOT go here, it is only a matter of time before he is let go for treating others poorly. Hoping to speak to the GM tomorrow to discuss this further. More
by Robert
Employees Worked With
Other Employees :
I cannot remember the new employees name but he was excellent. Jonathan is absolutely terrible.
