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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.5
3,373 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,373 reviews

November 02, 2025

The rep was courteous and honest. Service was fast. Will return again. Pleased with service More

by rappcheryl33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2025

I was completely satisfied with my service at Napleton Ford yesterday. They were friendly and explained everything that was done to my car. I was in and out in a very timely manner. More

by Jean9478
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2025

Bill was professional, accommodating, and made the experience very pleasant. Right away he remembered my name and made managing my newborn easy. He checked me in right away and got me in and out witho More

by JackandJill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2025

Service writers were very friendly with great communication . Prompt service and easy drop off and pick up. More

by Diamonddv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rutkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2025

Karen and Mario were Great! Thank You so much for all the support. This was my first time buying car after my dad passed and you all were nothing short of amazing. I appreciate More

by jazmynebrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Boll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Wambaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariusz Komenda
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2025

I called with a problem in the morning and brought my F150 truck in the afternoon. They resolved my issue in less than 2 hours! I totally the appreciate the efficiency and how courteous the team at Nap More

by H Watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rutkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Knasiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudi Bandemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2025

Tech couldn’t figure out the problem and they start guessing and wanna charge a lot money to figure out More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Pierson
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2025

The team at Napleton Ford of Oak Lawn were very professional, accommodating, and helpful. Also sympathetic to personal needs both financially and personally. More

by allen.anderson116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Boros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Munson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2025

The service was done correctly and in time while I was informed and recommended proper care More

by mike-moriarty
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2025

They were able to save me a trip back to the dealer. All services needed were performed in one visit. In about 3 hours. Great and fast service. More

by Aracelyhernandez2409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.