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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
3,623 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,624 reviews

February 24, 2026

The service was done in a timely manner, and the staff was friendly and helpful.. More

by gayle.dunterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aggelopoulos
February 23, 2026

I received awesome customer service from service department, especially Kathy, Tommy and Bill Parks. Bought my car 16 years ago from this dealership and have never been disappointed. More

by Ajs544s
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy, not sure last name
February 23, 2026

Services were good, fairly fast and friendly. I did not have an appointment and they still took care of me. More

by jeff_5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2026

Wonderful Customer service! Thank you Stan for all your help! I would definitely recommend to family and friends to purchase their vehicle from this dealership. More

by Ty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Wambaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2026

I'm 62 years old bought a lot of cars living in Chicago. This is by far the Greatest Car dealerships in Illinois and top 7 or 8 in the United States of America Ron the salesman and Staff were beyond Excelle More

by geraldh40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bert Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Boros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Guiliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Etzkorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Wambaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2026

I made an appointment on a Friday morning at 7 a m for an oil change for my Bronco. Halfway through they informed me that I was very low on coolant. So they took me there, showed me where and what the coola More

by Isabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
February 21, 2026

Service manager Tommy Mackey went above and beyond without being asked, fixed well more than the vehicle was brought in for. More

by Dsnicholaou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Mackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2026

Very good salesman (Michael Rodriguez) not pushy, honest, dealer is clean and everyone there was great, helpful and nice Got a good deal on Ford 2026 with the lowest interest and good deal on my trade Woul More

by lailahammad93vette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
February 20, 2026

Great to know that you care Kathy is a great person very nice you need more people like her More

by brainolivares4
Recommend Dealer
Yes
Employees Worked With
Mark Rutkowski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Mackey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Parks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Pierson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Knasiak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Sims
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rudi Bandemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2026

Great service repairing rear end on my 2019 Ford Flex. Problem diagnosed and repaired. It now runs great. I feel safe driving on my current 18 hour trip to Florida. Big thank you to mechanic and service m More

by ford12924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.