Back

New Century Honda

Glendale, CA

not yet
rated
5,119 Reviews
Contact Dealership

1235 S Brand Blvd

Glendale, CA

91204

Directions

By Type

Showing 5,119 reviews

February 05, 2021

Best service ever!! Max was great. Service was extremely fast. Prices were reasonable. Waiting room was very clean. Please leave remote out in future so customers can turn down tv. Bravo!! More

by Kalman
Recommend Dealer
Yes
Employees Worked With
Max
Feb 12, 2021 -

New Century Honda responded

Thank you for coming to New Century Honda and for providing feedback about the dealership. We look forward to assisting you again in the future.

February 05, 2021

First it started the wrong button one of the service writers the second person adjust it and they fix my car.The second person’s name is hayBert in-service More

by Georgemalakian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haybert
February 05, 2021

Nice and helpful staff. My car was ready in less than 30 mins after they had told me it may take up to 1.5 hrs More

by allyson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Perrin
February 04, 2021

Service was great, everything was fixed quickly. My only issue was what I was quoted before work began and what they tried to charge me when I picked up the car had almost a $100 difference. They adjusted t More

by smeal.kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lennie Roman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Myung (Daniel) Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Narbeh Doloukhanian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Calderon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Hall, Efren Soliz, Charles Chinda, Carlos Rolon
February 04, 2021

Fantastic service. Was able to fix my vehicle with no advanced notice. Fast turnaround. Reasonable pricing. Good communication with service staff. Picked up same day. More

by 333rxr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Feb 12, 2021 -

New Century Honda responded

Thank you for coming to New Century Honda and for providing feedback about the dealership. We look forward to assisting you again in the future.

February 03, 2021

No coffee and vending machines in lobby do not work the few staff I encountered were very nice and welcoming there. Max is also great! More

by Jaime Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Perrin
February 03, 2021

Christ service representative has less care for customers unfortunate I brought my car for service and diagnostic test but in end of day no one explains to me the way I need to know what I need to change More

by mesrkhani_a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christ
Feb 12, 2021 -

New Century Honda responded

Thank you for your feedback, Nathan. We pride ourselves in customer satisfaction, so it's very disappointing for me to hear about your recent experience. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Patrick Lawton Patrick.Lawton@NewCenturyHonda.com

February 03, 2021

Excellent service and prompt response/communication from our advisor. The advisor was always in communication every step of the service process. We could not be happier More

by diego.Cervantes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis
Feb 12, 2021 -

New Century Honda responded

Thank you for coming to New Century Honda and for providing feedback about the dealership. We look forward to assisting you again in the future.

February 03, 2021

Everything was very quick, easy, and efficient. The staff was very friendly. I would definitely go back again if I need anything done to my Honda. More

by paigedesjardins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis weatherspoon
Feb 12, 2021 -

New Century Honda responded

Thank you for coming to New Century Honda and for providing feedback about the dealership. We look forward to assisting you again in the future.

February 03, 2021

I was very satisfied with my visit and appreciate how helpful the employees were in helping me take home a brand new car on the same day More

by Gerardopech10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lennie Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
94
...