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Niello BMW Elk Grove
Elk Grove, CA
391 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 391 reviews
March 31, 2025
Easy and pleasant through the entire care buying experience. There was no hard sell. The best buying experience I have ever had. experience. There was no hard sell. The best buying experience I have ever had. More
by MRDNTS
Verified Customer
March 31, 2025
Excellent, helpful, courteous, service. Bobby worked hard to help me to get just the car I wanted. I easily recommend Bobby Pham to anyone looking for a BMW (new or used) at Niello BMW, E Bobby worked hard to help me to get just the car I wanted. I easily recommend Bobby Pham to anyone looking for a BMW (new or used) at Niello BMW, Elk Grove. In addition, Jonathan St. Germain, Niello BMW Genius, has been extremely helpful @ patient coaching me on the technology in my new 2025 x30x. My overall experience at Niello BMW has been the absolute best! I highly recommend Niello BMW, Bobby Pham, & Jonathan St. Germaine to anyone considering a new car. More
by JHALSEL1
Employees Worked With
Other Employees :
Julian, Jonathan St. Germaine (Genius)oo
March 30, 2025
CJ went above and beyond! His communication with us the night before we drove 3 hours from San Jose to Elk Grove to see a car was so appreciated. CJ also called us the morning His communication with us the night before we drove 3 hours from San Jose to Elk Grove to see a car was so appreciated. CJ also called us the morning of letting us know that the car was still there really put us at peace. Thank you CJ More
by Zena Torres
March 30, 2025
Eventually after a lot of back and forth, I know I got the best deal possible. They took my car max trade in offer. Then added more to compensate for the price of the car in the back end. Test drove the c the best deal possible. They took my car max trade in offer. Then added more to compensate for the price of the car in the back end. Test drove the car by myself, signing the documents was very simple. Derailed the car before I left. Overall easy process. More
by NICKTROJANOWSKI
March 29, 2025
Great service by Steve and all involved. We both had a great experience. Thank You We both had a great experience. Thank You More
by JRVERHOEVEN
March 28, 2025
Bobby was very knowledgeable, professional and honest. He did not hesitate to answer any of my questions throughout the process. Because of him, buying my car was seamless and stress free. He also kept hi He did not hesitate to answer any of my questions throughout the process. Because of him, buying my car was seamless and stress free. He also kept his word. I will definitely deal with him again when purchasing another car from Niello. Best car buying experience I’ve had… and I bought my first car from a dealership in 2008.. More
by GOOBY224
March 27, 2025
We are like family at BMW Elk Grove, whatever our needs are, they were very accommodating, service is excellent, people are great! I live in Sacramento which is7 minutes away from BMW SAcramento but I sti are, they were very accommodating, service is excellent, people are great! I live in Sacramento which is7 minutes away from BMW SAcramento but I still go to Elk Grove for all my car needs! More
by MAGLORIADULAY
March 26, 2025
All around great service, knowledgeable and friendly people, super accommodating. Took well care of us. people, super accommodating. Took well care of us. More
by SHANAL8557
Employees Worked With
Other Employees :
Mike Le
March 18, 2025
Unlike their sister dealership located on Fulton Ave, BMW Elk Grove is extremely friendly, customer focused, and goes the extra mile to ensure full satisfaction. They are really willing to work with their c Elk Grove is extremely friendly, customer focused, and goes the extra mile to ensure full satisfaction. They are really willing to work with their customers to secure a great deal without having to sway a customer from their purchase goal. I highly recommend working with this location and with their Sales Associate, Tom Mohammadi, who has been stellar throughout the whole purchase and post-purchase process. You've truly secured yourself a new and loyal BMW client. I will definitely do business with you all again! More
by DOCJIMENEZ09
March 16, 2025
Very poor response from the people in the dealership, you may have to follow up hundreds of times. Once the you sign the vehicle and that’s all and they care about you anymore. I reached the GM as well on em may have to follow up hundreds of times. Once the you sign the vehicle and that’s all and they care about you anymore. I reached the GM as well on email, I haven’t got any response to my email. More
by PK
