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Niello Volkswagen

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
1,195 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,196 reviews

July 31, 2024

30,000 K maintenance - no problem scheduling for the next week. Work was done expeditiously. Excellent service. More

by lindaebrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Niello Volkswagen responded

Thank you, Linda, for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 30, 2024

Representative I dealt with was professional and upbeat and gave me no hassle. Had a good experience. More

by kyle.walsh000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business, Kyle, and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 30, 2024

Both Treven and Andrew were helpful, taking time to answer all of our questions and were easy to connect with. More

by ATOTOONCHIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treven (sp?) and Andrew were amazing!
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Jul 31, 2024 -

Niello Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volkswagen are glad to have you as a customer. Scott Russo General Manager srusso@niello.com

July 30, 2024

Great job getting me in and out for service in a timely manner especiacially since I failed to set an apt for key programming. Thank you! Staff is very professional. More

by Michaeldillon433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Niello Volkswagen responded

Thank you for the kind words for our service department, Michael! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 29, 2024

Ron and Team were great in getting me back on the road quickly after a battery debacle! Also got a recall taken care of without issue. Thanks! More

by JHintz41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear that Ron and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 28, 2024

All recalls and service done well. I also got a free charge for the battery. More

by hansap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 28, 2024

Great dealership. Fantastic associates that are knowledgeable quick to help and very fast in keeping you updated with your car. More

by LONGTIMECOMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob, Smull
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Jul 28, 2024 -

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 28, 2024

I appreciate very much the effort made to find the problem I am having with my navigational system. More

by avilaamaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2024 -

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 28, 2024

This was a routine warranty check without any known problems. The dealership was extremely busy but I was quickly checked in, notified of progression of my visit and notified in a timely manner when m More

by AMAE52
Service Time
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 27, 2024

Super friendly and knowledgeable, was able to get me a great deal on my car More

by MARGOTCPARSONS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Plejur, Alex in finance
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Jul 28, 2024 -

Niello Volkswagen responded

Hi Margot: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

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