Nimnicht Buick GMC - Service Center

Jame and genises is the best sale men and best service at gmc im going bring my hold family ther at gmc im going bring my hold family ther More

Scheduled appt. And took day off without pay to get repairs done because my family was going out of town. Waited 6 hours for them to tell me they didnt have all the And took day off without pay to get repairs done because my family was going out of town. Waited 6 hours for them to tell me they didnt have all the parts. The Service Rep said he would give me an additional 10 % off for issues that day plus Military discount of 10% . Rescheduled for that Saturday but rep wasnt there. It took them 5.5 hrs for repairs and they charged me for 7.6 hrs and gave me 100.00 off and Service Rep there said that was all he was doing because I had already got a good deal. Ended up costing me 421.00 dollars more than I was told. I didnt have time to argue because my daughter was sick and I had to take her to the doctor as soon as I was done. When I checked all repairs at my house later that day they charged me for 3 bolts and they didnt even put them in. They just moved 1 bolt to make the exhaust manifold heat shield quit rattling. I am a Military Veteran of 22 years and have disabilities that prevent me from doing this work myself. That is why I took it there to start with. I tried to call Dealer Manager and Service Manager and neither one would return my call which is very unprofessional and wouldnt even pick up the phone when I was told they were both there. I will never go here again and will tell everyone I knpw to avoid it also. Its sad that is the way things are in this world, but they will sure take your money. More

I have had the 3 SUVs I bought here serviced here on a regular basis. I usually deal with Mario Burgos, but the other service writers have also always been friendly and attentive to my vehicle service con regular basis. I usually deal with Mario Burgos, but the other service writers have also always been friendly and attentive to my vehicle service concerns, and my time. More

I had an appointment at 9:00am to have a new key fob programmed!. Google says it takes between 15 to 20 minutes (which I disagree). I was told by one of your associates it takes an hour to an hour and programmed!. Google says it takes between 15 to 20 minutes (which I disagree). I was told by one of your associates it takes an hour to an hour and a half! (I would say that is reasonable!). My appointment was at 9:00am. I finally had my truck back at 11:30am.....2 1/2 hours later! That was after I went to an associate to see what was taking so long! They gave me a song and dance about computers were needed and it takes time, etc. Then within 5 minutes, it was funny how my truck was ready! I would say that is unacceptable! I'm not impressed with the service provided. I can only hope this doesn't happen to other customers! More

Great customer service. Vehicle was done in a timely manner. Facility was supper clean and employees are very friendly and helpful. Vehicle was done in a timely manner. Facility was supper clean and employees are very friendly and helpful. More

Continuing problems with Nimnicht service department. Called 10 days ago and left a message for the service manager Gene Maxwell, no return phone call as usual. They repaired my 2021 GMC Canyon rear en Called 10 days ago and left a message for the service manager Gene Maxwell, no return phone call as usual. They repaired my 2021 GMC Canyon rear end which was making noise less than a year ago under warranty @ 9,000miles, a few months after it was fixed it leaked. They fixed the leak. Now I've put approximately 10,000 miles on the vehicle the rear end is making noise again. I give up on them and I'm moving on to another dealer due to lack of responsiveness and incompetent repair services. (See my earlier review if you want more of the story.) More

I had a wonderful experience I did not plan to buy what I did but because of hospitality and service I found something I wanted. Very respectful and helped me reach a profitable solution. did but because of hospitality and service I found something I wanted. Very respectful and helped me reach a profitable solution. More

Very helpful and friendly great customer service and great selection of vehicles to choose from great selection of vehicles to choose from More

Thank you for your attention and help, Eric. It was the best experience at Nimnicht. It was the best experience at Nimnicht. More

Julio was the best! Took his time with me and got me into the right car. Took his time with me and got me into the right car. More