Nissan of Cool Springs

The dealership facilities and staff were first rate. The facility was sparkling and the people were friendly and helpful. The salesman, Raj Thakor, was most helpful to my wife and me throughout the enti The facility was sparkling and the people were friendly and helpful. The salesman, Raj Thakor, was most helpful to my wife and me throughout the entire process. He stayed on top of the detailing work that needed to be done before we could take possession and presented the car to us. A couple of days after the sale I got a card from Ms. Amber Marx thanking me and giving me her contact information. Consequently, I called her to discuss the sales process. I made a couple of suggestions and she discussed them with me frankly and openly. I mentioned to her a couple of minor disappointments I had with the car. When I picked up my license I stopped by her office and thanked her for all her help. I mentioned the minor disappointments and she came up with a solution that would resolve both of them. She was extremely helpful and assisted me at every turn. She is a valuable asset to your dealership! More

E was so kind and helpful to my husband and I as we bought a car for the first time! They explained everything clearly and seemed just as excited as we were! bought a car for the first time! They explained everything clearly and seemed just as excited as we were! More

Worst dealership I have ever been to, first had to wait 3 hours for them to supposedly clean the car I was buying then get insulted with my check was denied by some online service they use now I have to driv hours for them to supposedly clean the car I was buying then get insulted with my check was denied by some online service they use now I have to drive 45 minutes back to give them a cashiers check. I have bought many Nissans and always pay with check never had a problem until this dealership. Once you agree to the price, you no longer matter. I will never use this dealership again and will advise others. I recommend you visit Nissan in Rivergate, they treat you right and know what making a sale means for future business and referrals. More

Recently purchased a 2020 Nissan Maxima Platinum and couldn't be happier with the process/outcome! Do yourself a favor, research the vehicle you want, contact the dealership (I recommend E. Price or Amb couldn't be happier with the process/outcome! Do yourself a favor, research the vehicle you want, contact the dealership (I recommend E. Price or Amber Marx), make an appointment and start the process. Everyone is so helpful and absolutely no pressure! The dealership was clean and inviting. Highly recommend Nissan of Cool Springs! More

I recently purchased a vehicle for my college age son and the entire experience has been excellent. Rashod took care of us and we couldn’t have asked for anything more. I would gladly recommend Nissan of C the entire experience has been excellent. Rashod took care of us and we couldn’t have asked for anything more. I would gladly recommend Nissan of Cool Springs and Rashod to friends and family alike for a great purchase experience. More

Very nice staff everything was great and helpful really enjoyed the dealership would recommend it enjoyed the dealership would recommend it More

The most amazing service staff anywhere. Love it here! Thank you all very, very much! Love it here! Thank you all very, very much! More

We had the greatest experience buying a car for my son Matthew here, we dealt with Patrick Holt and he made it happen! Got us a great deal on a 2023 Kicks, no hassling, no games, the nicest guy ever, will Matthew here, we dealt with Patrick Holt and he made it happen! Got us a great deal on a 2023 Kicks, no hassling, no games, the nicest guy ever, will definitely come back here and ask for Patrick Holt again when it’s time for my husband to get a new car! More

Beware of online price. Not true price unless you finance through dealership. Bait and Switch. Not true price unless you finance through dealership. Bait and Switch. More

I'm an 72 and only bought 2 new vehicles in that time span. I'm from the old school and enjoy the hand the barter experience. Rashad and I worked together very easily. Rashad knows the Nissan Product ins span. I'm from the old school and enjoy the hand the barter experience. Rashad and I worked together very easily. Rashad knows the Nissan Product inside and out. he knew about the car that was on the back lot dirtier than xxxx these folks got me out the door price in 2023 Nissan Platinum Package than 2023 SV package. Let the other guy take the hit buy used. Thanks RASHAD TURNER, Charlie More