Nissan of Cool Springs

Mackenzie did a great job providing excellent customer service. He went above and beyond to make sure I was not inconvenienced during my visit. service. He went above and beyond to make sure I was not inconvenienced during my visit. More

Great service! !!thank you for your help itt was fast and professional. I will come again !!thank you for your help itt was fast and professional. I will come again More

My experience is limited to mostly simple oil changes on my 2017 Nissan Sentra. Everything has gone pretty smoothly so far, they aren’t going to force you to do anything that you won’t really need. The advi my 2017 Nissan Sentra. Everything has gone pretty smoothly so far, they aren’t going to force you to do anything that you won’t really need. The advisors are pretty helpful and down to earth, I usually get the same two or three people, so I can’t speak for every advisor. Pricing isn’t anything crazy cheap or crazy expensive, I’ve even had my final price lowered once or twice. More

The salesman was not pushy and answered all questions . Fast process , shortest time at a dealership Fast process , shortest time at a dealership More

Very attentive to the client needs and comfort during the visit. Very informative during each step of the service and car buying process. visit. Very informative during each step of the service and car buying process. More

Matt Steven’s was absolutely great. He and the rest of the team were very efficient and flexible with my needs. He and the rest of the team were very efficient and flexible with my needs. More

My experience was met with professional courtesy and kindness. Service was done in a timely manner. kindness. Service was done in a timely manner. More

Great first experience having my new car’s first service! Close to work and I will definitely return. Close to work and I will definitely return. More

I had an appointment for 10:45 I got there 10 minutes early I checked in and I was told I should wait 2 and half hours I said okay, I was hoping since I had appointment they may look it little sooner but early I checked in and I was told I should wait 2 and half hours I said okay, I was hoping since I had appointment they may look it little sooner but no my car was just sitting in middle of service area, the sad thing is all they had to do was to turn the air unit on and check it if smells funny. After waiting for two hours car was still sitting in middle of service area I asked to bring my car back without looking at it I couldn’t wait any longer…….as soon as I said that it took them less 5 minutes to bring my car back and give me some sort of paperwork and he claimed that they have checked everything…… My experience was Horrible….NO I DO NOT recommend this dealership I rather drive little more and go to a different dealership that treat me right. More

The dealership is easy to schedule services and any concerns that I have had. This latest appointment was for standard maintenance and they also updated my ac system due to a recall. They were very che concerns that I have had. This latest appointment was for standard maintenance and they also updated my ac system due to a recall. They were very cheerful and pleasant for my time there. More