Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,180 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
Contact Dealership
View Awards

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,180 reviews

September 16, 2024

Really good service especially like how roberto treated us and listen to our needs and what we where looking For in a car More

by crystalmartos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing feedback! We hope to see you again soon for any of your car needs.

September 16, 2024

Fast and friendly, the advisor did exactly what he said he was going to fast More

by guevaramirians
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Report | Print
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review is much appreciated! Our team is here whenever you need us—don’t hesitate to visit again.

September 16, 2024

When i arrived i waited quite a while before a service tech even approached my car. I had to get out of my car to see if anyone was even going to help me. it was not crowded at all. Once someone helped me More

by Cenowick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Marquez
Report | Print
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback as it helps us keep improving. We're also happy to see that our team's quality of work lived up to expectations. Let us know if there is anything else you need!

September 16, 2024

Bad service not complete on the service in not what suppose to do l feel upset with my last service More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Ly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We aim to provide excellent service and are disappointed to see you received anything less. Please get in touch with us so that we can learn more about your visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 16, 2024

I like this dealership because it has such a big inventory, all the staff are so nice and helpful More

by marjan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Murat Tiryaki
Report | Print
Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a 5-star experience with us! Feel free to reach out if you need anything down the road.

September 15, 2024

EJ was amazing! Very kind, not pushy and very helpful! I will send friends to EJ he is wonderful 😊👏🏼 Vince is a great GM! Thanks to both of you!!!!😊😊👏🏼 More

by dance4ever79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EJ and Vince
Report | Print
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5 stars! We’re always here to help with any future needs—come visit us again soon.

September 15, 2024

They were really nice and understanding help me with picking my car and thank you More

by jacquelinecasillas99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a wonderful experience! Please don’t hesitate to reach out if you need further assistance.

September 15, 2024

Great customer service, they hear your needs and try to help you with what you are looking also suggest what is the best thing for you to choose great team More

by caicedo554
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gomez
Report | Print
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating made our day! We can’t wait to see you again for your next visit.

September 15, 2024

Only reason why I had good experience is Because of Javier Peña, good timely work and customer service More

by edwardmendoza210@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier, Peña
Report | Print
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We’re grateful for your support and look forward to serving you again soon.

September 15, 2024

Didn’t fix problem, have to take to outside company for fix it’s pointless to go here More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We regret to hear about your experience and understand your frustration. Please contact us at your earliest convenience so that we can learn more about it. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

1
...
140
141
142
...
1018