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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,198 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,198 reviews

June 11, 2024

devon made the process of getting my car so easy! he was great and made everything a smooth experience. More

by rebecca jimenez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Atienzo
Jun 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're delighted to hear that Devon made your car buying process easy and smooth. Enjoy your new car, and we look forward to assisting you in the future

June 11, 2024

Purchased my car through Norm Reeves and Albert was very helpful. He took us through the test drives, and helped me with every step. Recommended. More

by MMSH
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Norm Reeves! We're thrilled to hear that Albert provided you with such helpful service. Enjoy your new car!

June 10, 2024

Rally good service everyone so friendly we got in and out so fast and help us in our primary language the only but that I will put is that they had no drinking water More

by lamaris51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us. We'll definitely take your feedback about the drinking water into consideration for future improvements. Hope to see you again soon!

June 10, 2024

Accomodating , Great interpersonal service from Miguel. Prompt with promised time . All in all Great SERVICE! More

by Jaydeann1234@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jun 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience! We're delighted to hear your feedback and will certainly take your suggestion about the drinking water into account. Looking forward to serving you again soon!

June 10, 2024

I made an appointment for a windshield issue but when I took my vehicle in, my service advisor still had to call the windshield person to come in , which they cancel later that day. They had them reschedul More

by Feank0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Romero
Jun 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for the inconvenience you experienced with the windshield repair process. Your feedback is valuable, and we will work to ensure better coordination in the future. Thank you for acknowledging Jonathan's efforts in keeping you informed. If you would like to discuss this further please reach out to us. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

June 09, 2024

They are professional and did a great service that we have never get from other places. More

by Bunyou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. Our team is dedicated to providing exceptional service, and we're delighted to have exceeded your expectations.

June 09, 2024

Fair understanding however I did not receive a hard copy of my contract which I feel is a little understating my deal to be of who I am but I will trust Honda finance dept. More

by cassey.collins01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback. We apologize for the oversight and will promptly mail you a hard copy of your contract. If you have any other concerns, please feel free to reach out.

June 09, 2024

Purchased my first Honda in 2007, my second in 2011, and my third in this month of June 2024 all from Norm Reeves Superstore in Cerritos. The sales team of Linda Ly and Phil Byrd were once again, exception More

by bob.perkins52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your loyalty and kind words! We're thrilled to hear about your positive experiences with Linda Ly, Phil Byrd, and our team at Norm Reeves Honda Superstore Cerritos. We appreciate your trust in us and look forward to serving you again in the future.

June 08, 2024

Excellent service with this dealer. I will continue to choose this dealer for my car service More

by fplouie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Raygoza
Jun 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience and look forward to serving you again.

June 08, 2024

Very very knowledgeable and efficient,they really put me first and take care of all my needs and answered all my questions More

by armondbektar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales manager
Jun 11, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that our team was able to meet all your needs and questions.

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