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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,130 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,130 reviews

December 10, 2023

Very professional and helpful Knowledgeable, long wait The long wait was because of no appointment but that was because I was having car trouble and schedule appointments for maintenance More

by mina4kids
Recommend Dealer
Yes
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about our professionalism and helpfulness. We appreciate your understanding regarding the wait time and apologize for any inconvenience. We're glad we could assist you despite the unexpected car trouble, and we look forward to serving you more efficiently in the future.

December 10, 2023

Excellent Great customer service. Good job on vehicle Fast and promt service Advisor knew what he was doing More

by smendoza5
Recommend Dealer
Yes
Employees Worked With
Ramiro
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience! We're delighted to hear that you appreciated our excellent customer service and prompt vehicle service. We look forward to serving you again in the future!

December 10, 2023

Great customer service! Very helpful! Very attentive Answered all my questions. Very patient Made me feel comfortable. Great experience First time buyer and Diego was very h More

by Redflores12
Recommend Dealer
Yes
Employees Worked With
Diego Cruz
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Diego provided you with a great car-buying experience. We appreciate your business and look forward to serving you in the future.

December 10, 2023

After I picked up my car on my way home the maintenance light and tire pressure lights were on. I had to drive back to the dealership to have it checked out again,the gentleman who helped advise they didn' More

by Maribelsantiago89
Recommend Dealer
No
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about the inconvenience you experienced. We'd like to understand more about your situation and ensure everything is addressed. Please feel free to reach out to us directly to discuss this further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

December 10, 2023

super nice faculty. would recommend to family and friends i would service my car here all the time More

by jmrosas2003
Recommend Dealer
Yes
Employees Worked With
manny sanchez
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. We look forward to serving you and your car in the future.

December 10, 2023

Thank you for the help, the team was very quick to respond to my needs More

by alexicvalladares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department and Inbound Call for Service team
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that our team provided prompt assistance. We appreciate your trust in our dealership and look forward to serving you again in the future.

December 10, 2023

Very informative , fast & easy ! Got me in the exact vehicle I wanted thank you More

by brianamcfadden4
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Fields
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and that we could help you find the exact vehicle you wanted. Enjoy your new ride!

December 10, 2023

The check in process is always expedient and the service reps are courteous and knowledgeable More

by manwjr910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Cruz
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience! We're delighted to hear that our check-in process and service representatives met your expectations. We appreciate your support and look forward to serving you again in the future.

December 10, 2023

She was extremely helpful and informative about the car i was looking to purchase and wanted to help me as much as she could More

by Zach Banks
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. If you have any further questions or need assistance, feel free to reach out. Safe travels in your new car!

December 10, 2023

We had fantastic experience with Susanna she was friendly, knowledgeable, and went above and beyond to make sure found the right car for my needs More

by Aurora
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian
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Dec 12, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear about your fantastic experience with Susanna. Providing top-notch service is our priority, and we're grateful for your positive feedback. Enjoy your new car!

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