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North End Mazda - Service Center

Lunenburg, MA

4.5
179 Reviews

179 Reviews of North End Mazda - Service Center

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July 12, 2010

We brought out car in with an intermittent check engine light. The dealership and especially Roger kept looking for the issue until the determined the root cause and fixed it. I am very happy with the se More

by pmorri29
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
3
July 10, 2010

I can't say enough how Great the Service Dept. is at North End Mazda !!! They go out of there way to make sure all my needs are taken care of !!! Roger Hanks and his Team are excellent to deal with each More

by 10Mazda3
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
July 10, 2010

One of the reason I will most likely buy another (my 5th) Mazda from this dealer. They uncovered what was making my car seem sluggish, pinpointed preventive mainenance issues I had been neglecting, and combi More

by Billcarroll
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
July 08, 2010

I purchased my Mazda 5 from North End Mazda a year ago. I am still very pleased with the sale process and feel I got a good buy. I have had all my maintenance done at the North End Mazda Service Departmen More

by jdrinner
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
July 06, 2010

Been taking my car to Roger and the guys over at North End Mazda for over a year now. Have recommended them to friends and family who are looking for a trust worthy, well priced facility. My car is servi More

by JammerJ
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
July 05, 2010

They provided a loaner vehicle because it was a 7 hour service (60k service, ac recharge, etc). Service is always friendly. I continue to return to the dealership for service because I can rely on the s More

by kgile
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roger E. Hanks
July 02, 2010

I had the best experience I have ever had when dealing with, well, a dealership! Roger was not only frendly and tried to get everything done smoothly and effeciently as possible (which he did a fantastic More

by OnlyDuckKIng
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roger E. Hanks
July 02, 2010

Having work done at North End is always great. Today Roger opened early so I could pick up my car in time to get to work. These guys always do great work and have great customer service. I would bring m More

by Grava
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roger
July 02, 2010

Had a problem with the rotors on my CX-7. I called North End Mazda yesterday to report the problem and they got me in today which was great. Upon entering the service station, I was helped immediately. I More

by bryantb12
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
July 02, 2010

I brought my car in for its 15K mile service. Roger explained to me what was to be checked and serviced during the car's time in the shop. The service was as advertised and the car was ready when promi More

by mdhebie
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roger Hanks
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