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North Penn VW

Colmar, PA

4.8
3,567 Reviews
Being the largest Volkswagen dealership in Pennsylvania allows us to be your Philadelphia Volkswagen, Reading Volkswagen, and Allentown Volkswagen dealer. We have been family owned for 50+ years and our award-winning sales, parts and service department is ready to help you with all of your new & used vehicles, parts, service and auto collision repair center needs in the greater Philadelphia area. We invite Philadelphia and New Jersey Volkswagen buyers to come test drive a Volkswagen Jetta, GLI, Golf R, Golf, GTI, Taos, Tiguan, Atlas, Atlas Cross Sport, and other models near Langhorne, Doylestown, Pottstown, Reading, Norristown, and Philadelphia today! For Volkswagen dealers in Philadelphia, you'll find that North Penn Volkswagen is an easy drive for Reading, Allentown, and nearby Pennsylvania Volkswagen buyers. Here at North Penn, we devote ourselves to helping and serving our customers and we'll make sure you get 'the right experience, the right choice.' It is our honor to have you come in and drive the car of your dreams home. View vehicle specials and service coupons and feel free to contact our greater Philly Volkswagen dealership with any questions you might have.
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165 Bethlehem Pike

Colmar, PA

18915

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Showing 3,567 reviews

May 20, 2025

I've had an ongoing issue for almost two years now that the dealership refuses to fix. I'm going to give my full story. Along with all emails, all receipts, all service orders text messages to nbc consumer More

by NEILGAZIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

North Penn VW responded

Hello Mr. Gaziz, Thank you for your recent visit to our service department. I’m sorry to hear that you are still experiencing intermittent extended cranking with your Golf TDI. As you may recall, we last corresponded in October 2024, after our technician was unable to duplicate the concern and no diagnostic fault codes were present in the engine control module. Please understand that without confirmed symptoms or supporting diagnostic data, we are unable to proceed with troubleshooting, and Volkswagen will not authorize warranty repairs in such cases. The only time we were able to verify this issue was in 2022, when we diagnosed low fuel pressure from the in-tank fuel pump, which was subsequently replaced under warranty at no cost to you. In our October communication, I recommended leaving the vehicle with us for an extended period so we could monitor whether fuel pressure was bleeding off over time. I also sent a list of follow-up questions needed to continue the diagnostic process. However, we did not receive a response, and the matter was not pursued further. Additionally, during your visits in December, February, and March for other service and collision-related work, there was no mention of this concern or request to resume diagnostics. If you would like to have this issue investigated further, please feel free to contact us directly to schedule an appointment, or you may do so online at northpennvw.com at your convenience. We value your long term partnership in keeping your Volkswagens running smoothly and will continue to work towards a resolution for you. Sincerely, Ken Benton Service Manager

May 17, 2025

Erin and the team at North Penn always provide great customer service. They quickly address issues and engage with customers in a respectful manner with clear and concise communication. More

by Todd Davenport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

The service attitude at the counter was very nice, the technicians were very serious, and the waiting time was also good. More

by tina.xu1618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

North Penn Volkswagen is undoubtedly the premier destination for car service. The staff here are exceptional and remarkably friendly. I strongly recommend this place for all your car repair needs. J More

by SHIRISHTRIVEDI111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bangor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

great service and great communication,very greatful for the curtesy transport service, they explain everthing so you can easily understand More

by glorybe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

It was easy to schedule, communicate with, and my car was well taken care of at North Penn. More

by MEGRESKO
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter
May 05, 2025

NPVW has been my go to service place for my GTI for many years. They always take great care of me and my car. Knowledgeable staff and friendly service every single time. More

by Alexmtnez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Fantastic customer service at competitive prices, as always. North Penn VW's service team consistently communicates well, providing expert advice on what they have done and what they recommend having do More

by daviswf&eaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Friendly, Communicative and Honest Always keep you updated on the process and what to expect at checkout More

by SARAHDAVIS032
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse McDonough
May 02, 2025

Came in, asked to look @ vehicles, found something I liked. Everyone was kind and helpful. More

by SNOWYSILVER1816
Recommend Dealer
Yes
Employees Worked With
Billy Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Donahue
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