North Penn VW

Oil change I came in for a appointment to get my oil changed. I didn't have any problems. The service department, as always, was professional and helpful. I came in for a appointment to get my oil changed. I didn't have any problems. The service department, as always, was professional and helpful. More

Volkswagen inspection Ken is very pleasant to work with and always addresses any concerns we have as customers. My experience at North Penn Volkswagen has been very positiv Ken is very pleasant to work with and always addresses any concerns we have as customers. My experience at North Penn Volkswagen has been very positive from the sales to the service department. More

Professional, Helpful From the moment I decided to lease my Tiguan,I knew I would go to North Penn and called Tim. With his help I was able to get the vehicle I wanted at t From the moment I decided to lease my Tiguan,I knew I would go to North Penn and called Tim. With his help I was able to get the vehicle I wanted at the price I wanted. Jason made the signing paperwork easy. They both explained everything to me and my husband (who has difficult hearing) exceptionally well. I would definitely recommend North Penn, Tim as well as Jason to anyone looking to buy or lease a Volkswagen. More

Great service Matthew is the only person I will ever purchase a vehicle from. He is a true professional and an asset to the company. Highly recommended. Matthew is the only person I will ever purchase a vehicle from. He is a true professional and an asset to the company. Highly recommended. More

Our shopping experience at NPVW dealership We very much enjoyed our shopping experience overall and particularly with Bill and Jason. Each was available and forthcoming with answers to our man We very much enjoyed our shopping experience overall and particularly with Bill and Jason. Each was available and forthcoming with answers to our many questions. Also, each displayed sincere friendliness. patience, and helpfulness, no pressure, s-o-o refreshing! Without any hassle, we were able to test-driven an Atlas more than once to be sure we loved it, and we ultimately completed the purchase. Bill and Jason couldn't have been more helpful and they made our experience a total pleasure. The Molls, June 2019 More

Great experience Every one my husband and I worked with was friendly, helpful, and professional. The process was easy and low stress. I would recommend NP VW Every one my husband and I worked with was friendly, helpful, and professional. The process was easy and low stress. I would recommend NP VW More

First Time Car Buyer Everything with, Joe was very easy going. He understood the meaning of customer first. He was on the phone with the insurance company for me and gav Everything with, Joe was very easy going. He understood the meaning of customer first. He was on the phone with the insurance company for me and gave them all the information they needed to save me the hassle later. Working with, John signing the paperwork was simple as well. He was very detail oriented and made sure I understood every thing I was signing before we moved on to the next page. Very happy with my purchase and could not have asked for better service. More

Great Place to Buy!! Great place to buy a car- no hassles- no pressure- very friendly and knowledgeable staff. They make you feel at ease in buying a car. It was pleasure Great place to buy a car- no hassles- no pressure- very friendly and knowledgeable staff. They make you feel at ease in buying a car. It was pleasure to deal with. More

No pressure, pleasure to buy a car from Very pleasant buying experience. Mike Sinclair was very knowledgable and patient and listenened to what I wanted. Hint- if purchasing on a Monday, the Very pleasant buying experience. Mike Sinclair was very knowledgable and patient and listenened to what I wanted. Hint- if purchasing on a Monday, they only have one finance guy available so be prepared to wait. No sales pitch for extras once you hear the presentation and refuse! Definately got my attention. More

Great sales! Great service center! I live an hour away and had trouble finding a dealer I liked near me. I purchased a certified used VW from this dealer and it was the best buying expe I live an hour away and had trouble finding a dealer I liked near me. I purchased a certified used VW from this dealer and it was the best buying experience I ever had! Because of this, I came back for inspection and an oil change. The service dept exceeded my expectations! My advisor Ken kept me up to date on the status of my vehicle, while I waited . I was out of there so quickly! I'm so happy that the customer service at the service dept equals that of the buying experience! They even OFFERED to wash my car! Thanks again! More