North Penn VW

Great experience Every one my husband and I worked with was friendly, helpful, and professional. The process was easy and low stress. I would recommend NP VW Every one my husband and I worked with was friendly, helpful, and professional. The process was easy and low stress. I would recommend NP VW More

First Time Car Buyer Everything with, Joe was very easy going. He understood the meaning of customer first. He was on the phone with the insurance company for me and gav Everything with, Joe was very easy going. He understood the meaning of customer first. He was on the phone with the insurance company for me and gave them all the information they needed to save me the hassle later. Working with, John signing the paperwork was simple as well. He was very detail oriented and made sure I understood every thing I was signing before we moved on to the next page. Very happy with my purchase and could not have asked for better service. More

Great Place to Buy!! Great place to buy a car- no hassles- no pressure- very friendly and knowledgeable staff. They make you feel at ease in buying a car. It was pleasure Great place to buy a car- no hassles- no pressure- very friendly and knowledgeable staff. They make you feel at ease in buying a car. It was pleasure to deal with. More

No pressure, pleasure to buy a car from Very pleasant buying experience. Mike Sinclair was very knowledgable and patient and listenened to what I wanted. Hint- if purchasing on a Monday, the Very pleasant buying experience. Mike Sinclair was very knowledgable and patient and listenened to what I wanted. Hint- if purchasing on a Monday, they only have one finance guy available so be prepared to wait. No sales pitch for extras once you hear the presentation and refuse! Definately got my attention. More

Great sales! Great service center! I live an hour away and had trouble finding a dealer I liked near me. I purchased a certified used VW from this dealer and it was the best buying expe I live an hour away and had trouble finding a dealer I liked near me. I purchased a certified used VW from this dealer and it was the best buying experience I ever had! Because of this, I came back for inspection and an oil change. The service dept exceeded my expectations! My advisor Ken kept me up to date on the status of my vehicle, while I waited . I was out of there so quickly! I'm so happy that the customer service at the service dept equals that of the buying experience! They even OFFERED to wash my car! Thanks again! More

Why I choose North Penn Volkswagen for all my service needs: Customer service at North Penn Volkswagen is wonderful. Whether on the telephone or in person, the first person I encounter when I contact them for se Customer service at North Penn Volkswagen is wonderful. Whether on the telephone or in person, the first person I encounter when I contact them for service is always pleasant, patient, helpful and polite. In the service area the attention to detail in caring for my car is exemplary, and after my service is complete I always receive a thorough explanation of everything that was done. The cashier goes over my bill with me in detail before I pay, and I always leave North Penn VW with a car that is running better than it was when I took it in! More

New battery I had to get a new battery for my car. I never thought that my battery had died but it did I had to get towed and it was immediately discovered by the I had to get a new battery for my car. I never thought that my battery had died but it did I had to get towed and it was immediately discovered by the VW technicians I need just a battery. My car is just fine after my service. More

Great dealership and service These folks are great. Take great care of service and the customer. Ken is terrific a real asset for the business. The service has always been great. These folks are great. Take great care of service and the customer. Ken is terrific a real asset for the business. The service has always been great. More