North Penn VW

Inspection North penn imports handled the inspection on my 2018 Jetta. Appointment was easy to set up and was completed in a prompt manner. I was asked if I had North penn imports handled the inspection on my 2018 Jetta. Appointment was easy to set up and was completed in a prompt manner. I was asked if I had any questions at pick up and reminded when next service is due. Very courteous and professional. More

Check Engine Light Unfortunately, the check engine light came on in my Tiguan. Erin in service was great, she got my car in and out in a timely manner. Everything was Unfortunately, the check engine light came on in my Tiguan. Erin in service was great, she got my car in and out in a timely manner. Everything was covered under warranty and I had my car back by lunchtime. Complimentary car wash is awesome! More

Overall Great Experience Mike Sinclair was extremely helpful with explaining the differences between models, and having the models ready for me to test drive. As well answerin Mike Sinclair was extremely helpful with explaining the differences between models, and having the models ready for me to test drive. As well answering any questions and taking the time to review the car with me. Jason was also helpful when going over all the financials and taking the time to make sure I was comfortable with them and ready to sign. More

Great service Every time I bring my car to this service center, whether for simple tire pressure check or complex issue, the team at North Penn VW always delivers q Every time I bring my car to this service center, whether for simple tire pressure check or complex issue, the team at North Penn VW always delivers quality and competent customer service. I'' always feel comfortable driving off the lot. More

Awesome!! Erin and the service guys are mindful, caring, attentive and most important trustworthy to all questions and concerns that I have towards my Eurovan. Erin and the service guys are mindful, caring, attentive and most important trustworthy to all questions and concerns that I have towards my Eurovan. That's why I will always be happy to give North Penn my business. More

Stellar This dealership always puts me a ease and are upfront about my costs. I value the peace of mind knowing that my car is in good hands. This dealership always puts me a ease and are upfront about my costs. I value the peace of mind knowing that my car is in good hands. More

Smooth transaction ! The finance manager, Jason Hartman, was very helpful and accommodating as usual. We purchased our VW at end of lease and looked for Jason to handle th The finance manager, Jason Hartman, was very helpful and accommodating as usual. We purchased our VW at end of lease and looked for Jason to handle the transaction professionally and in a timely manner. He never disappoints and even adjusted his schedule to help us earlier in the day . Thanks Jason!! More

Your service department should do a commecial I came in to get new tires and an alignment and I feel like I drove away with a completely new car because it drives so much better now. I actually w I came in to get new tires and an alignment and I feel like I drove away with a completely new car because it drives so much better now. I actually wince a little bit everytime I accidentally hit a pot hole. I bought my car from another dealer in the area, and I was not happy with the service of the dealer that I bought my car from. I then tried to get service at another area VW dealership, it is closer to my home and work, and tried unsuccessfully to even get someone on the phone to schedule service! Over the course of 3 months or so, everytime I called, they'd "connect me" to their service department, but I never got a call back at all after me leaving multiple voicemails that i was inquiring about making a service appointment. So I decided to get service at North Penn VW instead. North Penn VW has been such a relieving experience for me. The service department should do a commercial to highlight that they'll pick up the slack from the other car dealers. I feel much more comfortable on the road in a VW that's been serviced at North Penn VW. More

Excellent Experience 5 stars for a painless process. Traded in a 2015 pilot for a new Atlas. Test drove 1 day, came back the next day to pick up the new. I was in and out 5 stars for a painless process. Traded in a 2015 pilot for a new Atlas. Test drove 1 day, came back the next day to pick up the new. I was in and out within an hour. Always receive good service while here. More

Great experience!!! First time leasing a VW at North Penn VW. Great experience, friendly service, convent & stress free. Our salesman Tim Notarianni was fabulous during First time leasing a VW at North Penn VW. Great experience, friendly service, convent & stress free. Our salesman Tim Notarianni was fabulous during this entire transaction. Being able to communicate through calling or texting made the conversations back & forth so much easier. I highly recommend North Penn VW & Tim. More