North Penn VW

Good Experience Friendly with no pressure. This was out first VW purchase / lease. Antonio was very knowledgeable about all the options the Jetta came with. Would lik Friendly with no pressure. This was out first VW purchase / lease. Antonio was very knowledgeable about all the options the Jetta came with. Would like to replace our Highlander with a Tiguan in the near future. More

Great Customer Service I brought my car to this dealership for a recall issue. Everyone I dealt with - from the phone, to face to face interaction and the driver who shuttle I brought my car to this dealership for a recall issue. Everyone I dealt with - from the phone, to face to face interaction and the driver who shuttled me to work were super friendly. In addition, when I went to pick up my car - they washed it! More

WATER LEAK As always, North Penn was awesome! They were able to get my car in before they originally stated, and fixed my sunroof drain leak and was able to ge As always, North Penn was awesome! They were able to get my car in before they originally stated, and fixed my sunroof drain leak and was able to get my car back the following day. More

Used Car purchase I purchase a used Jeep Wrangler. After driving it home we realized there was a coolant leak, I emailed immediately and got a response on a Sunday. Th I purchase a used Jeep Wrangler. After driving it home we realized there was a coolant leak, I emailed immediately and got a response on a Sunday. They were quick to respond, via email, on the phone and in person. Everyone we dealt with from sales to service was fantastic. They evaluated the problem, kept us informed and fixed the issue. There was no push back because it was a used car purchase. I was so happy and relieved that it was taken care of in a timely and responsible manner. Thank you for your GREAT customer service and standing behind the products you sell, new or used!!! My thanks especially to Greg and Jorge. More

recall on jetta It was my first time of taking my Jetta to the dealer. They were very personable and pleasant. They left me know what was going on with the prog It was my first time of taking my Jetta to the dealer. They were very personable and pleasant. They left me know what was going on with the progress of my repairs as well as answered any questions I had. I was a few minutes late for my appointment due to an accident on the road, but they were understanding. The service took a little longer than anticipated due to my needing a light replaced. It was a good experience. Yes I would recommend North Penn Volkes wagan to others. Thanks very much Linda M. Gehman More

Excellent service Turned in a leased 2016 Tiguan & leased a 2018 Tiguan. Joe was great, as usual (he had sold me a VW Beetle). Thank you, I am truly enjoying my new v Turned in a leased 2016 Tiguan & leased a 2018 Tiguan. Joe was great, as usual (he had sold me a VW Beetle). Thank you, I am truly enjoying my new vehicle! More

Great Customer Service I just bought my 2018 GTI at North Penn VW and it was a great experience. There is a great selection of Golfs and Greg was very helpful! I love my c I just bought my 2018 GTI at North Penn VW and it was a great experience. There is a great selection of Golfs and Greg was very helpful! I love my car! More

Great Experience First time Volkswagen purchase. Came in with financing through Capital One, they offered to see if they could get me a better rate through VW Credit. First time Volkswagen purchase. Came in with financing through Capital One, they offered to see if they could get me a better rate through VW Credit. Rate came back better through VW Credit. Salesman was Mike S. He was great. Very helpful and not pushy at all, which I really appreciated. The showroom was immaculate. Their vehicle selection was top notch. More

Alway friendly and helpful. Have been having service here for 12 years Alway have made me feel comfortable. Waiting room clean. Like the free car wash & coffee. Will re Have been having service here for 12 years Alway have made me feel comfortable. Waiting room clean. Like the free car wash & coffee. Will return. More

GLI - significant engine work required The service team (Ken) very clearly explained the vehicle status and what would be required to fix it. As this was a challenging situation, the commu The service team (Ken) very clearly explained the vehicle status and what would be required to fix it. As this was a challenging situation, the communication was very helpful. More