Back

North Penn VW

Colmar, PA

4.8
3,575 Reviews
Being the largest Volkswagen dealership in Pennsylvania allows us to be your Philadelphia Volkswagen, Reading Volkswagen, and Allentown Volkswagen dealer. We have been family owned for 50+ years and our award-winning sales, parts and service department is ready to help you with all of your new & used vehicles, parts, service and auto collision repair center needs in the greater Philadelphia area. We invite Philadelphia and New Jersey Volkswagen buyers to come test drive a Volkswagen Jetta, GLI, Golf R, Golf, GTI, Taos, Tiguan, Atlas, Atlas Cross Sport, and other models near Langhorne, Doylestown, Pottstown, Reading, Norristown, and Philadelphia today! For Volkswagen dealers in Philadelphia, you'll find that North Penn Volkswagen is an easy drive for Reading, Allentown, and nearby Pennsylvania Volkswagen buyers. Here at North Penn, we devote ourselves to helping and serving our customers and we'll make sure you get 'the right experience, the right choice.' It is our honor to have you come in and drive the car of your dreams home. View vehicle specials and service coupons and feel free to contact our greater Philly Volkswagen dealership with any questions you might have.
Contact Dealership

165 Bethlehem Pike

Colmar, PA

18915

Directions

By Type

Showing 3,575 reviews

December 22, 2022

Erin and the service team at North Penn take great care of our Diesel Passat. My wife loves the idea that we have our own personal service tech. Kevin who is assigned to our vehicle. This is a great idea t More

by THEODERGKAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter, Ken Piccari
Dec 22, 2022 -

North Penn VW responded

Thank you for highlighting the fantastic level of service that Erin and Kevin provide, Mr. Kapp!

December 20, 2022

Really seem to care for providing the best, most informed service for our VW, and to accommodate our schedule. I do find it appalling that follow-up calls seem to try to catch your fine employees not trying More

by SJKC0072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall at this point. All were very good.
Dec 20, 2022 -

North Penn VW responded

Good Morning, Thank you for the kind words on our staff. We do use a third party call center who contacts customer to check on quality of service and offers scheduling assistance. Based on your feedback, I'd like to look into why you received a call to schedule additional services if they were not required. Could you email me your contact information so I may reach out to the service provider? Thank you again for your feedback and we wish you and your loved ones a happy holiday! Sincerely, Ken Benton kenb@northpennvw.com 267-956-1145

December 19, 2022

Excellent customer service, loved to see my car video and the shuttle service was great. Fantastic job all-around, thank you! More

by gabriel.nesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin, 5 stars
Dec 21, 2022 -

North Penn VW responded

We appreciate you taking the time to share your experience with our team!

December 18, 2022

Great dealership and Tim is the best! Thanks again for such an easy transaction.. see you soon More

by MAX.WEINER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Applegate, Jason Hartman
December 18, 2022

They were friendly and very very very very very very very helpful. My service was good More

by CHESNEYBEATRICE46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Balassis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sinclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Applegate
December 18, 2022

The experience overall was excellent. My sales person was fantastic. I can in Friday and drove the vehicle out by noon the next day. More

by DMCALLISTER1965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Dephilipo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Balassis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Fitchett
December 17, 2022

Fast and reliable service. They even had a complementary loaner car while I was waiting for service to complete. Great advisor service. More

by AVP1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2022

The service here is always amazing, with staff friendly and helpful. I have never had a negative experience here and I’ve been here a few times. I just moved from Brooklyn, and I’m not used to this type of More

by kelliehuynh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2022

It took a lot longer for them to complete my car for just an oil change and inspection it was estimated at 2.5 hours. I brought the car in at 8 am. The car wasn’t read even by 12. I had appointments to get t More

by TV81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2022

Superb customer service! Gabriella Tano (service advisor) was professional, attentive, efficient, and a true pleasure to work with. A+ Joe DiPhillipo (sales) is personable, More

by RALDERFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriella Tano is wonderful!, Jason Hartman, Ken Piccari
...
96
...