
North Penn VW
Colmar, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Erin and the service team at North Penn take great care of our Diesel Passat. My wife loves the idea that we have our own personal service tech. Kevin who is assigned to our vehicle. This is a great idea t of our Diesel Passat. My wife loves the idea that we have our own personal service tech. Kevin who is assigned to our vehicle. This is a great idea to ensure continuity of care for our investment. We appreciate the professionalism and service excellence at North Penn VW! More
Really seem to care for providing the best, most informed service for our VW, and to accommodate our schedule. I do find it appalling that follow-up calls seem to try to catch your fine employees not trying service for our VW, and to accommodate our schedule. I do find it appalling that follow-up calls seem to try to catch your fine employees not trying to squeeze every penny out of us. Why ask if certain services were recommended even after the invoice shows they were paid for? You should already know the answer! More
Great dealership and Tim is the best! Thanks again for such an easy transaction.. see you soon Thanks again for such an easy transaction.. see you soon More
They were friendly and very very very very very very very helpful. My service was good helpful. My service was good More
The experience overall was excellent. My sales person was fantastic. I can in Friday and drove the vehicle out by noon the next day. My sales person was fantastic. I can in Friday and drove the vehicle out by noon the next day. More
Fast and reliable service. They even had a complementary loaner car while I was waiting for service to complete. Great advisor service. They even had a complementary loaner car while I was waiting for service to complete. Great advisor service. More
The service here is always amazing, with staff friendly and helpful. I have never had a negative experience here and I’ve been here a few times. I just moved from Brooklyn, and I’m not used to this type of and helpful. I have never had a negative experience here and I’ve been here a few times. I just moved from Brooklyn, and I’m not used to this type of hospitality. Service at VW in NYC was atrocious, but here I don’t feel like a number. Each interaction feels personal, and it’s what’s going to have me keep coming back even when I move out of this area! More
It took a lot longer for them to complete my car for just an oil change and inspection it was estimated at 2.5 hours. I brought the car in at 8 am. The car wasn’t read even by 12. I had appointments to get t an oil change and inspection it was estimated at 2.5 hours. I brought the car in at 8 am. The car wasn’t read even by 12. I had appointments to get to so I needed a loaner car. And I had asked them to wash the car and vacuum which wasn’t done. The inside glass was cleaned. The service desk people were very nice though. But it was really inconvenient to have to bring back the car that was loaned by a certain time when I had to care give with an ill patient. So overall was not happy about the time or the car not being cleaned, but again wish it was better in that way More
Superb customer service! Gabriella Tano (service advisor) was professional, attentive, efficient, and a true pleasure to work with. A+ Joe DiPhillipo (sales) is personable, Gabriella Tano (service advisor) was professional, attentive, efficient, and a true pleasure to work with. A+ Joe DiPhillipo (sales) is personable, always eager to help. Ken (auto body shop) is an absolute magician! Can’t say enough good things about these three staff. They are the reason I stay with North Penn. Thanks, Bob Alderfer More