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1,735 Reviews of North Penn VW - Service Center
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January 24, 2025
The service was ok. There were delays for a few days and they didn’t even look at the front bumper damage that I called a head on and reminded them twice. There were delays for a few days and they didn’t even look at the front bumper damage that I called a head on and reminded them twice. More
by NBellizzie
Verified CustomerEmployees Worked With
January 18, 2025
James took care of me from beginning to end. Explained everything I also listen to him talk to other customers explaining their problems which was unbelievable! Outstanding knowledge. Explained everything I also listen to him talk to other customers explaining their problems which was unbelievable! Outstanding knowledge. More
by SAL4130
January 17, 2025
My appointment time was met within a 5 minute window. I had a number of questions about the recall and future expectations all were answered to my satisfaction. I had a number of questions about the recall and future expectations all were answered to my satisfaction. More
by EDWARD.LETCHAK
Employees Worked With
January 16, 2025
Erin is lovely and very knowledgeable. The service technician disassembled and reassembled my vehicle in good time with no mishaps. Pricing is a bit high but the diagnostic fee was priced The service technician disassembled and reassembled my vehicle in good time with no mishaps. Pricing is a bit high but the diagnostic fee was priced fairly compared to other VW dealerships. More
by major.4x2
January 15, 2025
Excellent I enjoyed the visit I will not do any more surveys for you. I resent you making me write 15 words surveys for you. I resent you making me write 15 words More
by SMESTHOS
January 15, 2025
Jesse was very good as well as technician video was informative as well as helpful in determining plan of action to determine next steps. informative as well as helpful in determining plan of action to determine next steps. More
by bstauring
Employees Worked With
January 15, 2025
Everything was done within a timely manner. Communication could’ve been better between James and the dealership. I was left without a car for a day when I was told I would be back in my car By Communication could’ve been better between James and the dealership. I was left without a car for a day when I was told I would be back in my car By the end of the day. Otherwise, they took good care of my car and fixed the issue at hand More
by Brennaflynn7
January 15, 2025
Great service and fair prices. This is my new dealer for my VW ID4, even though I bought my car elsewhere. This is my new dealer for my VW ID4, even though I bought my car elsewhere. More
by MLTAINEN
January 13, 2025
They are always pleasant and helpful. The waiting area is comfortable and full of drinks and snacks. The waiting area is comfortable and full of drinks and snacks. More
by Bella516
January 13, 2025
Brought my car in for a recall on the drivers side airbag. I have a 2006 Passat. They completed the work and cleaned my car. That was a nice surprise! Didn’t cost anything. And Jesse was very polite t airbag. I have a 2006 Passat. They completed the work and cleaned my car. That was a nice surprise! Didn’t cost anything. And Jesse was very polite through the entire process. Thank you! More
by KathyQ
Employees Worked With
