1,738 Reviews of North Penn VW - Service Center
Better at scheduling. No loaner cars; wanted me to rent car for day. Should not have taken whole day to replace windshield (even with recalibrations) but it did (7 hours No loaner cars; wanted me to rent car for day. Should not have taken whole day to replace windshield (even with recalibrations) but it did (7 hours). Expensive. Service Mgr requested feedback via email. Called & left message; but no return call. More
They were friendly and went over the services to make sure I was getting exactly what I wanted. sure I was getting exactly what I wanted. More
I had great service and everybody from service and rental was professional and helpful to me was professional and helpful to me More
Always professional and considerate staff knows the cars and the customers. Pleasant waiting room and lots of goodies and the customers. Pleasant waiting room and lots of goodies More
Everyone is professional, pleasant, informative and able to explain things to customers that they can understand. Also like videos of car being worked on and explained. Very helpful! to explain things to customers that they can understand. Also like videos of car being worked on and explained. Very helpful! More
This dealer has always done excellent work and timely. Always had a pleasant experience with my service rep, Erin, who I've been dealing with for twenty years or so. Always had a pleasant experience with my service rep, Erin, who I've been dealing with for twenty years or so. More
Assistant manager was awesome, very knowledgeable and friendly , my car was fixed quickly and they told me to bring it back the next day to have ignition switch replaced, which i dod, im thankful they no friendly , my car was fixed quickly and they told me to bring it back the next day to have ignition switch replaced, which i dod, im thankful they noticed that More
Great service, took care of everything I needed. Helpful in assessing problems and answering my questions. Helpful in assessing problems and answering my questions. More
Excellent customer service. Worked with Jesse and Erin. As always a pleasure to work with. Worked with Jesse and Erin. As always a pleasure to work with. More