Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northside Lexus
Spring , TX
7,113 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,113 reviews
October 05, 2025
My experience at Northside Lexus was fantastic! From start to finish, they were very easy, friendly, and very professional to work with! Steve took the time to hear me out and help me look for exac From start to finish, they were very easy, friendly, and very professional to work with! Steve took the time to hear me out and help me look for exactly what kind of car I wanted! From beginning to the end, he took the time to make sure I found a car that met my criteria and my budget! He was helpful with the paperwork and answered all of my questions! More
by vivmo95
Verified CustomerEmployees Worked With
October 04, 2025
Lisa was Great she answered all my questions and was very knowledgeable about the car! I was very pleased with everything knowledgeable about the car! I was very pleased with everything More
by hfly20
Employees Worked With
October 04, 2025
The dealership is very inviting and the employees were all friendly and gracious. A positive experience for sure. The only downside is the access from the feeder road. all friendly and gracious. A positive experience for sure. The only downside is the access from the feeder road. More
by DKNAPICK
October 04, 2025
Our experience at Northside Lexus was very positive. Our Sales Consultant, Chris Harris, was friendly, professional and knowledgeable and importantly, no sales pressure. He helped us find a beautiful Our Sales Consultant, Chris Harris, was friendly, professional and knowledgeable and importantly, no sales pressure. He helped us find a beautiful RX350 and we purchased it. He reviewed with us many of the features to be sure we'd get the most out of the car. More
by tfj.tex
Employees Worked With
October 03, 2025
Pleasant, Honest and Great Service! ! Will recommend Northside Lexus! Thanks Donnie for being a great salesman ! Will recommend Northside Lexus! Thanks Donnie for being a great salesman More
by william92
Employees Worked With
October 02, 2025
I recently purchased a used 2023 Supra from Northside Lexus. I dealt with Nang and initially things were fine. I noticed on the website CarFax link that the vehicle was initially sold as a certified go Lexus. I dealt with Nang and initially things were fine. I noticed on the website CarFax link that the vehicle was initially sold as a certified gold used Toyota (which carries a 7 year/100,000 mile warranty). I asked Nang about this as we were discussing pricing via text and he told me he wasn't sure. A bit later I received a price offer and the quote "Gold Certified". I called him to ask about this and he said he had a friend that worked for a Toyota dealer and looked up the vin to confirm its certified status. This was a MAJOR factor in my decision to buy the vehicle (as I was directly comparing against another Supra that day with lesser miles and price). We were then able to agree on a price. I left the same day from San Antonio to drive to Houston to take delivery. Things were going seemingly smoothly until I was concluding the signing of the paperwork. I inquired to Nang what I needed to do to transfer the certified warranty. He texted his friend contact from Toyota and was told that a transfer paper would be needed but little other details were provided. I noticed a hesitance in his voice as he told me this and my heart started to sink. I completed delivery and promptly called Toyota's national warranty line when I returned home 4 hours later. My fears were realized as I was told the vehicle warranty could not be transferred without the previous owners signature. After reaching out to Nang, it didn't appear any further assistance could be offered from Northside's end but to purchase an extended vehicle warranty contract (which I later did at a different Toyota dealer at substantially less cost than Northside quoted). While I plan to enjoy the vehicle, the additional unforeseen costs and (whether purposeful or not) deceptive nature greatly diminished the experience. If the dealership sees this and would like to reach to come to a resolution that is positive for both parties, I am open to discuss. More
by jmilne
Employees Worked With
October 02, 2025
Very professional and friendly sales woman and finance staff. The service department is first class as well. staff. The service department is first class as well. More
by BANDDRHEA
October 02, 2025
Excellent service from the sales person, Jesse and most importantly the responsiveness was always prompt and helpful.. importantly the responsiveness was always prompt and helpful.. More
by fjcarroll
Employees Worked With
October 02, 2025
Our first contact with Northside Lexus was Rylan Pruitt our sales associate. He is a very professional, knowledgeable and friendly young man. This was our first time in a Lexus dealership and first time our sales associate. He is a very professional, knowledgeable and friendly young man. This was our first time in a Lexus dealership and first time to buy a Lexus vehicle. Rylan answered every one of our many questions (even though it was close to closing). He showed us several RX350's until we found the one we wanted. He did a great job showing us the vehicle's different controls and upgrades. Rylan is a most highly recommended sales associate. A very positive experience buying and financing at Northside Lexus. More
by ry62
Employees Worked With
October 01, 2025
Very positive experience overall. They were prompt and professional at all levels. I would recommend to anyone. They were prompt and professional at all levels. I would recommend to anyone. More
by taylor630
