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Northside Lexus

Spring , TX

4.9
6,968 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,968 reviews

December 18, 2023

She was very informative and listened to what I was looking for. I really enjoyed working with her finding my new car. More

by KCOONZ1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northside Lexus responded

We're glad to know you had a positive experience with our team at Northside Lexus and found the car that suits your needs. Thanks for sharing your feedback!

December 18, 2023

Don is very friendly and professional. Caleb, the guy in financial department is so bad and unprofessional. He was upset when I did not buy any packages for protection my car. More

by stevenguyen0523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northside Lexus responded

Steven, we appreciate your feedback about Don's professionalism and friendliness at Northside Lexus. We're sorry to learn of your experience with Caleb - it will be addressed internally. Thanks for bringing this to our attention!

December 18, 2023

I love that I was able to get in and out in 45mins. I saw what I wanted. No trying to up sale me. He listen to what I wanted. More

by HALLJEFFERY77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northside Lexus responded

We're glad to know you had a quick and efficient experience at Northside Lexus! It's important for us to listen and meet our customers' needs. Thanks for the review, we appreciate it!

December 18, 2023

Everyone was super helpful and super friendly. Great experience! The festive holiday decor was very nice! More

by sprainis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northside Lexus responded

We're glad to know you had a great experience with our team at Northside Lexus and enjoyed the festive decor! Thanks for sharing your positive feedback.

December 18, 2023

Working with Joshua was an absolute pleasure! He is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. More

by pujanjoshi32
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northside Lexus responded

Thanks for the kind words! We're thrilled to hear Joshua was a pleasure to work with and ensured you felt comfortable throughout the decision-making process at Northside Lexus. Here's to the road ahead, enjoy!

December 17, 2023

Very friendly, professional and efficient services. Good inventory, modern technology in Sales office. Highly recommend. More

by ARWANG01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Gilmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northside Lexus responded

We're glad to know you found our team at Northside Lexus friendly and professional. Thanks for recommending us, we appreciate your support!

December 17, 2023

Awesome customer service and everyone is very accommodating with specific requests. Always a pleasure dealing with Lexus. More

by SUSIEQ7485
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northside Lexus responded

We're delighted to know you had an awesome experience with our team at Northside Lexus! We strive to provide top-notch customer service and accommodate all requests. Thanks for your kind words, we look forward to serving you again in the future!

December 17, 2023

Randy was very helpful and I was in and out in 3 hours with my preowned Volvo XC90! More

by irejeepguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northside Lexus responded

Thank you for the review! We appreciate the kind feedback about Randy and hope to see you again at Northside Lexus. Safe travels in your Volvo XC 90!

December 17, 2023

Nathan was extremely proactive on find a lease that met my requirements. Love the new NX More

by BYRONEIERMANN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northside Lexus responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Northside Lexus. Safe travels!

December 17, 2023

Per usual NSL and Mr Shotwell always take good care of my needs. It is great being a part of the Lexus family. More

by CARLAGILL007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Northside Lexus responded

Carla, it's great to know that you feel well taken care of by Mr. Shotwell and the rest of our team at Northside Lexus! We're glad to have you as part of our family. Thanks for your review!

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