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Northside Lexus

Spring , TX

4.9
6,920 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,920 reviews

December 12, 2023

As always Randy was professional a knowledgeable making my purchasing experience a very pleasant one! More

by creekcrestgirl1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Northside Lexus responded

We're so glad to know that Randy made your purchasing experience pleasant at Northside Lexus! We appreciate the positive feedback and look forward to serving you again in the future.

December 12, 2023

Very good customer service. Good explanations of all my options. Turnover of vehicle went smoothly. More

by KATHY.VICORY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Northside Lexus responded

Hey Kathy! Thank you for sharing your five-star experience! We are glad that your vehicle turnover went smoothly. -The Northside Lexus Team

December 12, 2023

We just bought a Lexus RX 350 premium plus in Northside. The dealer is Ms. ANN Vu, she works very conscientiously, enthusiastically, happily, my husband and I feel comfortable working with her. Thank you Ms More

by MyTuyenThiDo , TrungTran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anh Vu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Northside Lexus responded

We're so glad to know that you had a comfortable and enjoyable experience with our team at Northside Lexus. We'll be sure to pass your kind words along to Ann Vu! Enjoy the ride in your new Lexus RX 350 Premium Plus.

December 11, 2023

Excellent all around service…. From walk-in through signing the deal. Im a repeat Lexus Owner. Will always be! More

by llk.blackicedesign92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Northside Lexus responded

We're delighted to know you had an excellent experience with us at Northside Lexus! It's great to have such loyal customers like yourself. We are here for you and any of your future needs! Enjoy your new ride!

December 11, 2023

very goog serve, he answered all of our question. . I look forward to their service department. More

by xiangfang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Northside Lexus responded

The team at Northside Lexus is always happy to help! Thanks for putting your trust in us - see you at your next service!

December 11, 2023

Don Holifield was so patient and great to deal with me. I would definitely recommend him to anyone wanting a Lexus. Linda Wall More

by jimandlindawall
Recommend Dealer
Yes
Employees Worked With
Cristian Craioveanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Northside Lexus responded

Linda, it's great to know that Don provided you with such a positive experience at Northside Lexus. We appreciate your recommendation and are here for any future needs!

December 10, 2023

While Mr Shotwell made purchasing a Lexus a positive experience, we can’t say the same for Ms Nguyen. Even though Ms Nguyen was aware we were waiting for her, she never acknowledged us or come by to giv More

by RVRTROD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Nguyen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Northside Lexus responded

We appreciate your feedback and are glad to know that Mr. Shotwell made your experience positive at Northside Lexus. We apologize for any inconvenience at the end of your purchasing experience, and we'll address this internally to ensure it doesn't happen again in the future. Enjoy your new Lexus!

December 10, 2023

The finance guy was lying - said you don't share our marketing info - yet the form we signed says you clearly share with your partners. More

by TERRY61
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Northside Lexus responded

Terry, I appreciate your feedback and apologize for any confusion regarding our information-sharing policy at Northside Lexus. Please feel free to reach out if you have further concerns or questions about this matter. Thank you, Doug Gilmer - Finance Manager - 281-569-3477

December 10, 2023

Erica made the whole experience pain free with excellent communication and service orientation. She answered all of our questions and went over the features of our new Lexus before we left. As someone who d More

by Tschulze449
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Northside Lexus responded

We're delighted to know Erica was able to make your car-buying experience a positive one at Northside Lexus. We hope you enjoy every ride in your new Lexus!

December 10, 2023

We have leased 3 cars with Bobby Bosley , he is great working with him and his expertise. More

by KARENROLLINS2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Northside Lexus responded

We are glad to hear that Bobby has provided excellent support. Thank you for bringing your loyal business to Northside Lexus, Karen.

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