Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
7,599 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership
View Awards

24222 Interstate 45 North

Spring , TX

77386

Directions

By Type

Showing 7,599 reviews

March 24, 2024

The whole process was simple and smooth. I was well taken care of. One of the best car buying experiences I've had. More

by howelljm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Northside Lexus responded

We're delighted to know that your car buying experience at Northside Lexus was smooth and enjoyable. Thanks for sharing this positive feedback!

March 23, 2024

So far I like the dealership. Have been there to bye a Lexas and 2 times for repair. More

by mastercritter1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Northside Lexus responded

Thanks for supporting Northside Lexus with a 5-star review. Until next time!

March 23, 2024

The people here are genuinely nice and seem to really enjoy working at this dealership. Our salesperson and finance manager were so easy to work with and had us in our in an hour and a half. Very enjoyab More

by SIVIJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Northside Lexus responded

We're glad to know you had an enjoyable experience with our team at Northside Lexus! It's great that the process was smooth and efficient for you. Thanks for sharing your positive feedback, we appreciate it!

March 23, 2024

This was by far the best and smoothest car buying experience I have ever had. More

by Lexusbuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thiam Oum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Northside Lexus responded

Thank you for sharing a great review! We appreciate your business and we hope to see you again at Northside Lexus. Safe travels ahead!

March 23, 2024

Professional sales approach with good listening skill set. Fair pricing with commitment to reaching agreement and serving customer. More

by billysheets
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
Report | Print
March 22, 2024

All parts did an outstanding job, from the greeting at the desk when we showed up to the finance department efficiently completing the sale. More

by hamchri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Holcomb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Pollino Burciu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember my finance guy, but 5 stars also. , Eddie Washington
Report | Print
Mar 24, 2024 -

Northside Lexus responded

Hamchri, we're glad to know that you had an outstanding experience from start to finish at Northside Lexus. Thanks for your positive feedback!

March 22, 2024

They just seem to rush you through the whole process. And my salesman got frustrated when the deal didn't go his way. More

by Danni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Northside Lexus responded

Danni, I'm sorry to hear about your experience. We aim for a smooth and easygoing process for all our customers, so it's disappointing to learn that we didn't meet those expectations in your case. If you're open to discussing this further, please reach out at any time, as we would like to make things right. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

March 22, 2024

Straightforward dealership with upfront and honest pricing. Offered me a reasonable price for my trade and a reasonable price on my purchase of a preowned car. Overall quite smooth. No run around. More

by ross32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Covert
Report | Print
Mar 24, 2024 -

Northside Lexus responded

We appreciate your feedback and are glad to know you found our pricing fair at Northside Lexus. We strive for transparency in all transactions, so it's great to see that reflected in your experience!

March 22, 2024

She served very conscientiously and gave very clear instructions about vehicle options. As well as the conveniences it brings and the safety when driving. More

by khaimap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lupe Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Even Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anh Vu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bret Aldridge
Report | Print
Mar 22, 2024 -

Northside Lexus responded

We're glad to know you received clear instructions about the vehicle options and their benefits at Northside Lexus. Our team always strives for conscientious service, so it's great to see that reflected in your experience!

March 22, 2024

Needham Shotwell was very professional, very helpful, and made the entire car-buying process easy for my wife and I. He even gave us a tour of the service bay facilities. No pressure tactics, he let the vehi More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Northside Lexus responded

Michael, it's great to know that Needham provided you with a professional and easy car-buying experience at Northside Lexus. We're glad you enjoyed the tour of our service bay facilities too! Enjoy your new sedan while we work on making that SUV available for you.

1
...
153
154
155
...
760