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Northside Lexus

Spring , TX

4.9
7,021 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,021 reviews

November 18, 2023

Our sales advisor provided good service; whole process was smooth; clean and elegant show room. More

by simon.zhang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Northside Lexus responded

Simon, we are thrilled that from start to finish your buying process has been smooth! Thank you for sharing your kind words with the Northside Lexus team. Safe travels in your new ride!

November 18, 2023

This is my second experience at buying a car at Northside Lexus. This is the best dealership I have ever dealt with. Buying a car from Lisa, and also my service advisor, Daniel. More

by debbiemcgee01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Noev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Northside Lexus responded

We're so pleased to know you had another great experience with us at Northside Lexus, Debbie! It's wonderful that Lisa and Daniel could assist in making your car buying process smooth. Thanks for choosing us again, we appreciate it!

November 18, 2023

Best we have worked with. Just bought our 2nd Lexus. Great service. Doug Toth is great. Attentive to details. Will recommend More

by vasuire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Northside Lexus responded

Vasuire, congrats on your new Lexus! The Northside Lexus team is thrilled that Doug was a pleasure to do business with and even helped us earn your five-star review. Safe travels in your new ride!

Nov 20, 2023 -

vasuire responded

Doug Tosh Very nice Christian man. Very good to deal with.

Nov 20, 2023 -

vasuire responded

Mason great finance manager. Easy to deal with

November 16, 2023

Very helpful and knowledgeable staff. Beautiful, modern and elegant surroundings and waiting area. Great experience overall. More

by 10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Northside Lexus responded

We're delighted to know you had a great experience at Northside Lexus and found our staff helpful. Thanks for appreciating the ambiance of our waiting area as well! Safe travels ahead!

November 16, 2023

It's always a pleasure to visit Northside Lexus. The stair is excellent, knowledgeable, and friendly. They worked with us to get exactly what we wanted. The tech department spend a considerable a More

by eaglehb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Mills in the Tech Dept.
Nov 16, 2023 -

Northside Lexus responded

We're delighted to know you've had consistently great experiences with us at Northside Lexus! We appreciate your loyalty and we'll continue doing our best to provide excellent service. And yes, we miss the cookies too - hopefully they can make a comeback soon!

November 15, 2023

Rex and Lisa were Professional, knowledgeable, and accommodating. The Northside team is Customer focused with a large inventory. More

by JPOWELL21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Northside Lexus responded

It's great to know that Rex and Lisa provided you with such a positive experience at Northside Lexus. We pride ourselves on our customer focus and extensive inventory. Thanks for the review!

November 15, 2023

It was an easy great experience! I already had the Explorer picked out from auto trader. I would that they were the best at selling the Explorer. More

by otiskk68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Northside Lexus responded

We're glad to know your experience at Northside Lexus was smooth and enjoyable! It's great that you found the perfect Ford Explorer with us. Thanks for choosing our dealership, we appreciate it!

November 15, 2023

Buying my Lexus was very simple with the help of Rex and Lisa. They were very professional and informative. I would certainly recommend them and Northside Lexus. More

by BENTLEY1950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Northside Lexus responded

We're delighted to know that Rex and Lisa made your experience at Northside Lexus a positive one. We appreciate the recommendation! Enjoy your new Lexus!

November 15, 2023

Excellent customer service from sales representative and the sales manager made the deal fair and quick. Both were great!?? More

by mariocisneros.mba
Recommend Dealer
Yes
Employees Worked With
John Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Makrakis
Nov 15, 2023 -

Northside Lexus responded

We're delighted to know that you had an excellent experience with our sales team at Northside Lexus. We always aim for a fair and quick deal! Thanks for the review, we appreciate it!

November 14, 2023

It was an awful experience. Especially with Erica as my sales person. I will not recommend More

by sblackwo2003
Recommend Dealer
No
Employees Worked With
Erica Pollino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Featherstone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Northside Lexus responded

I'm sorry we fell short of our high expectations during your visit. I'd like the opportunity to learn more about what happened here so we can work towards providing the best customer experience possible. If you would contact me at your convenience, I'd like to help. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

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