Back

Northside Lexus

Spring , TX

4.9
6,382 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

24222 Interstate 45 North

Spring , TX

77386

Directions

Filter Reviews By Type

Showing 6,382 reviews

November 02, 2021

Dealership facility is lovely. Purchase process went smoothly . Salesperson Dahn enthusiastically shared his knowledge of the car’s features. Erica was engaging and efficient with the financial transa More

by Texan
Recommend Dealer
Yes
Employees Worked With
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danh Nguyen
Nov 03, 2021 -

Northside Lexus responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Dahn, Erica, and the Northside Lexus team. Drive safely and we hope to see you back next time!

November 02, 2021

Best sales experience we have ever had. Thank you for making it so easy and stress free. More

by RachelBrumfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Northside Lexus responded

Thank you, Rachel! All of us at Northside Lexus are thrilled to hear that you had your best car-buying experience with us. Safe travels in your new ride!

November 02, 2021

Has a great selection & attentive, & knowledgeable sales personnel that follows your deal until it is completed More

by mew5470
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Northside Lexus responded

Thanks for sharing these compliments of our sales team! We're pleased that you felt well cared for here at Northside Lexus!

November 02, 2021

Excellent service by both Nick Marnakis and Donnie Holcomb. Even though we didn’t buy the used car from Donnie. He helped sell us on buying a Lexus and from NORTHSIDE. More

by Karlrookstool
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes, Tiffany Carmona
Nov 03, 2021 -

Northside Lexus responded

We appreciate you stopping by to share your positive feedback about Nick, Donnie, and our team! Thank you for choosing Northside Lexus, it was our pleasure to work with you. Safe travels ahead!

November 02, 2021

First time buying a car where I was treated with professionalism, respect and that my concerns and questions mattered More

by spindledeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
Nov 02, 2021 -

Northside Lexus responded

Hearing that your first car purchasing experience was professional, respectful, and attentive, lets us know we're making all the right moves! Thank you for choosing Northside Lexus and we wish you all the best in your new ride. Enjoy!

November 02, 2021

Great experience at Northside Lexus. Don was exceedingly helpful and patient while I found the right car for me. And Erica stayed late to get my paperwork done so I could take my new car home that night. G More

by WSMITH88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Pollino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Northside Lexus responded

It makes our day to hear that you found the right vehicle at Northside Lexus. Thank you for taking time to share this feedback about Don and Erica! Our team wishes you safe and happy travels.

October 31, 2021

It was a pleasant and wonderful experience over all. We are so pleased with the good service of John, Jesse and James. Thank you For all you do. Keep it up! More

by ethelcampanas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu, John Hovenden
Oct 31, 2021 -

Northside Lexus responded

John, Jesse, and James will all be delighted to see their names in your kind review, Ethel! It's our pleasure to provide exceptional service to you, and it means a great deal to hear your appreciation. The Northside Lexus team thanks you for sharing your support, and we look forward to our next chance to work together!

October 31, 2021

My service advisor Analy is awesome! She always helpful & knowledgeable if I have questions about my Lexus More

by MSPAT083097
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Covert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu, Analy Garcia
Nov 01, 2021 -

Northside Lexus responded

Thank you for sharing this wonderful feedback about Analy! We are delighted that you can depend on her for excellent service. Hope to see you next time at Northside Lexus!

October 31, 2021

All my questions were answered .. I ask for higher price on my trade in which was honored More

by S.gurka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Northside Lexus responded

Thank you for reviewing Northside Lexus! We are so glad to know that you're a satisfied customer. Safe travels in your new ride!

October 31, 2021

We chose to purchase another Lexus ( our third )due to excellent service we received when we took our car in. More

by LUKUBIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Northside Lexus responded

We love turning a service experience into a sale! Congrats on your purchase, and thanks for trusting the Northside Lexus team to help out.

...
269
...