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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
7,617 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,617 reviews

January 29, 2023

Great service and very professional on everything l would recommend my friends to purchase a new lexus More

by SGIOVANNI01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Northside Lexus responded

Thanks for trusting us to assist you! We're glad that the team was professional and nice to work with. See you next time here at Northside Lexus!

January 29, 2023

A beautiful space with lots of cars in stock. Very friendly & polite employees. Joe was very helpful & tried to please us in every way. More

by 1MHOKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Makrakis, Joseph Finley
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Jan 30, 2023 -

Northside Lexus responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Joe and the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

January 28, 2023

They look out for me at Northside. .. I have had problems but the staff were always concerned and either acted on my behalf or gave thoughtful advice. This is my third Lexus lease. This More

by PVSNYDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Driskill, Pat Pendergast
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Jan 30, 2023 -

Northside Lexus responded

Thank you for the review! We are thrilled to hear that you had such an outstanding purchase experience working with Mike, Pat, and the Northside Lexus team. Drive safely, and we hope to see you back again down the road!

January 28, 2023

The purchase was very easy. Our salesman was knowledgeable and helpful. This is the third car we purchased from him. More

by TDIADIUN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Holifield
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Jan 30, 2023 -

Northside Lexus responded

Thank you for choosing Northside Lexus for your purchase. We're glad that your salesman was helpful. See you again next time!

January 28, 2023

I was so happy with the people at Northside Lexus. They were so helpful with the selection of my new GX460. More

by Anita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
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Jan 30, 2023 -

Northside Lexus responded

Thanks for the 5-star review of Northside Lexus, Anita! It is exciting to hear that our team provided excellent support during your purchase. Enjoy the new GX460!

January 27, 2023

Quality products. Quality personnel. Exceptional customer responsiveness. Attractive, clean facility. I have nothing but high marks for the car purchase process. More

by FirstLexusPurchase
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2023 -

Northside Lexus responded

Thanks for working with the Northside Lexus team. We are glad to have your trust and business. Enjoy the Lexus!

January 26, 2023

My favorite dealership and sales person… this is the best place to purchase your next Lexus More

by 37th
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu, Analy Garcia, Tiffany Carmona
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Jan 27, 2023 -

Northside Lexus responded

We are delighted to have you as a loyal customer of Northside Lexus! Until next time!

January 26, 2023

Great sales team ( Randy) & finance team - Great service & support - I am very pleased with them More

by syedtabbas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Covert, Herb Mills
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Jan 26, 2023 -

Northside Lexus responded

Randy and the Northside Lexus team are always here to make sure you go home in a car that is right for you. Thanks so much for taking the time to let others know what being a guest with us is like. It means a lot to us that you're happy!

Jan 28, 2023 -

syedtabbas responded

Thanks for your great service & support Randy !! Be safe & blessed always - Syed Abbas

January 25, 2023

Very nice dealership people are very helpful. Loved our sales person Lisa. Liked the no pressure approach. More

by mfink2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Scogin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2023 -

Northside Lexus responded

Thanks for the great review of Northside Lexus. Lisa and the team appreciate your trust and confidence. Please let us know if there is anything else we can do for you here!

January 25, 2023

As a long time Northside Lexus customer (20 years/5 vehicles), we found our experience with our recent purchase to be less than than we expected. Everyone was cordial to deal with, but the entire proce More

by BOB.BARRETT85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Keough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

Northside Lexus responded

Bob, I am disappointed that we fell short of our five-star standards. I am very sorry that your buying experience took longer than you were hoping and then ended up feeling too rushed during the final steps. Your feedback is appreciated, and if there is anything I can do to improve this further for you, please reach out. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

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