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Northside Lexus

Spring , TX

4.9
6,324 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,324 reviews

May 02, 2024

Amazing customer service and timely updates on the vehicle delivery. Good explanation of the car features. More

by Kamran Ahmed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Northside Lexus responded

Kamran, we're glad to know you had an amazing experience with our team at Northside Lexus. We always aim for timely updates and thorough explanations. Enjoy your new vehicle!

May 02, 2024

Amazing Architecture & ambiance. Great customer service. Would definitely come again for vehicle-related purchases and services. More

by Muhammad Abdul Mannan
Recommend Dealer
Yes
Employees Worked With
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Northside Lexus responded

Muhammad, we're delighted to know you enjoyed our architecture and ambiance at Northside Lexus. We look forward to assisting you with your future vehicle-related needs!

May 01, 2024

The IT person was great. He went over things, that l will probably forget. Thanks More

by HELEN.FUELBERG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Ansley
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Northside Lexus responded

Thank you, Helen, for taking the time to give Northside Lexus a high-star rating! We appreciate it!

May 01, 2024

Everyone at the dealership were very helpful and professional. Closing costs were as promised and the handover process was very organized. More

by Geno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Northside Lexus responded

We're glad to know you found our team at Northside Lexus helpful and professional. It's great that everything went smoothly from start to finish! Thanks for sharing your experience with us.

May 01, 2024

Extremely professional and knowledgeable. Carefully listened to what I needed and answered all questions. Best person Ihave ever dealt with in purchasing a car. More

by rpais
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Northside Lexus responded

We're delighted to know that our team at Northside Lexus was able to provide you with a top-notch car buying experience! Thank you for the kind words and high rating. Safe travels in your new vehicle!

May 01, 2024

Doug was very friendly, helpful and professional during the whole purchasing process. He recommended certain actions that made sense and was helpful for our decision making process. More

by Geno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Northside Lexus responded

We're glad to know Doug was able to assist you throughout your purchasing journey at Northside Lexus. His recommendations are always aimed at making the process easier for our customers. Thanks for sharing your experience!

May 01, 2024

Great service! Great product! Victoria in sales is awesome, she took the time to make sure we were happy with our purchase. we will be back. More

by billsangster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Northside Lexus responded

We're so glad to know you had a great experience with Victoria and our team at Northside Lexus! Your satisfaction is important to us. We look forward to seeing you again in the future!

April 30, 2024

Buying a new Lexus through the Lexus salesman Doug was a joy. Complete transaction went very smooth. Would recommend! More

by schucaf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Northside Lexus responded

We're thrilled to know your car buying experience with Doug at Northside Lexus was smooth and enjoyable! Thanks for recommending us — we appreciate it!

April 30, 2024

Needham did a great job through the sales to delivery process. Top notch representative for the dealership. Will see him in 3 years when this lease is up More

by swartzy66
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Needham Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herb Mills III
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Northside Lexus responded

We're glad to know that Needham provided you with a great experience at Northside Lexus! We look forward to seeing you again down the road. Safe travels until then!

April 30, 2024

Professional staff Easy to deal with Only negative was trying to find key fob to cars… no accountability on location when taken by sales staff causes wait for customers. More

by gbtaylor10827
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Wroten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Northside Lexus responded

We appreciate your feedback and are glad to know you found our staff professional and easy to deal with at Northside Lexus. We apologize for the delay caused by locating key fobs, we'll work on improving this aspect of our service. Thanks again!