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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,427 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,427 reviews

May 02, 2021

Fast and easy, I had a wonderful experience. Grate people to do business with and they cleaned up my truck so good before getting it! More

by SoyLedesma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hovenden
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May 03, 2021 -

Northside Lexus responded

A big thanks from all of us here at Northside Lexus! It was a pleasure doing business with you and we're glad that you enjoyed how sparkling clean your truck was when you picked it up. Safe driving and we hope to see you next time!

Helpful
May 01, 2021

Excellent job getting me in and out with my busy schedule. Answered all questions and went above and beyond getting me a roof rack and providing the Installation. More

by MACCAT1014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Penn
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May 03, 2021 -

Northside Lexus responded

For you to say that our team went "above and beyond" to assist you makes our day! Thank you so much for trusting this purchase with Northside Lexus. We wish you many safe and happy miles in your new vehicle.

Helpful
April 29, 2021

I had a wonderful experience purchasing my first Lexus. Hector did a fantastic job assisting us to find the car that met our needs. Highly recommended! More

by MDSALAZAR5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
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Apr 29, 2021 -

Northside Lexus responded

Welcome to the Lexus family! It is gratifying to know that Hector was so attentive to your vehicle needs and we hope you are loving your new car. Thank you for giving Northside Lexus your business!

Helpful
April 29, 2021

Excellent experience! I was in and out quickly even on a busy Saturday. Sales, finance and technology all were very professional and made the experience great. Will recommend others! More

by VV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Soto
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Finley
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Apr 29, 2021 -

Northside Lexus responded

We are delighted that our team delivered such an efficient, satisfactory experience. Thank you for choosing Northside Lexus for your purchase, we hope you are loving your new car!

Helpful
April 29, 2021

Generally pleasant no hassle experience. Joe Finley was easy to deal with. Got some pushback trade in at last minute but we dealt with it More

by MMAGNER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
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Apr 30, 2021 -

Northside Lexus responded

It is great to hear that your experience was positive overall, and I will pass along your appreciation to Joe. I am sorry to hear that there was a bit of a hiccup during your trade-in, but it is gratifying to know that the issues were addressed properly. If there is anything we can do to assist you and make your experience a five-star one, please don't hesitate to reach out. Thank you, Nick Christianson - New Car Manager - 281-682-7887

Helpful
April 29, 2021

Mason was very knowledgeable about the vehicle. I wished Mason was very knowledgeable about the vehicle. I wished the cars would have been unlocked so we could have looked inside; Mason did volunteer to go More

by diannebucy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
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Apr 30, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us this review and feedback. We will certainly let Mason know that you appreciate his help, and if there is anything more we can do to assist you, please don't hesitate to come back and see us again!

Helpful
April 29, 2021

Great experience! Came in, got a great and knowledgeable salesman. Test drive was very informative. Paperwork was done very quickly and the sales process was seamless. More

by SARAH52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared States
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
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Apr 29, 2021 -

Northside Lexus responded

Sarah, we are delighted that you had such a smooth and seamless purchase experience with our team! Thank you for trusting Northside Lexus with your business, it means a lot to hear that you are a happy customer. Enjoy your new ride!

Helpful
April 29, 2021

Best car buying experience in my life. Communication and support provided were awesome. Totally pleased with vehicle purchased and love all of the features provided! More

by DHT58
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2021 -

Northside Lexus responded

Thank you for the awesome feedback! We're glad you had a fantastic experience here at Northside Lexus and are happy with your new ride. We'll be sure to pass the kudos along to our sales team! We appreciate your business and hope to serve you again in the future!

Helpful
April 28, 2021

This is my fourth time dealing with this dealership as they are always fair and professional. The process has been pretty seamless each time, from sales to finance. More

by Wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2021 -

Northside Lexus responded

Wilson, we couldn't be happier to have you as a returning customer! Thank you for your confidence in Northside Lexus, it is always a pleasure to assist you. Safe travels until we see you next!

Helpful
April 28, 2021

Javier was great from the moment he answered my phone call to the moment I drove off in my car ! I definitely will be referring my friends and family. Love my new car!! More

by britanybennett12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Calderon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu, Hamilton Dawes
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Apr 29, 2021 -

Northside Lexus responded

Britany - Thank you for the great feedback! We appreciate your support and are thrilled to hear that you had such a successful experience working with Javier. Drive safely in your new vehicle, and congratulations! We hope to see you again at Northside Lexus!

Helpful
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