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Northside Lexus

Spring , TX

Overview
Employees
Reviews
Vehicles
4.9
6,920 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,920 reviews

June 25, 2021

Joseph was excellent he was very helpful price was good thanks More

by khurram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph , Joseph Finley
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Jun 25, 2021 -

khurram responded

Ok

Jun 25, 2021 -

Northside Lexus responded

Thank you for the outstanding review and for being a valued Northside Lexus customer! We hope to see you back again soon!

June 25, 2021

They provided excellent service and were very knowledgeable of my transaction. Very pleasant to deal with and very professional. The vehicle was cleaned up well More

by waxman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Busboom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2021 -

Northside Lexus responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals and we will certainly let the Northside Lexus team know they were a big help. Enjoy the ride!

June 25, 2021

From Randy to Marcus to David, my visit was a great experience! Every step was efficient, professional and fun! Shopping for a vehicle can be stressful but not with these guys…..Randy patiently helped More

by elizabeth0458
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in technology
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Jun 25, 2021 -

Northside Lexus responded

Elizabeth, thank you for taking the time to leave us a review! We are proud that we earned your business here at Northside Lexus, and we will certainly let Randy, Marcus, and David know that you appreciate their help. We hope that you continue to enjoy your new ride!

June 25, 2021

Great service but it took long to pick up car More

by noecasanova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley
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Jun 25, 2021 -

Northside Lexus responded

Thank you for this feedback and your patience throughout this process. We are grateful to have you as a Northside Lexus customer and hope that you are enjoying your new vehicle!

June 25, 2021

The best customer service. I felted they was concern with me. Thanks More

by chenettecharles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hankins
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Jun 25, 2021 -

Northside Lexus responded

Your review fills us with pride. We are thrilled that the Northside Lexus staff continues to demonstrate our commitment to customer satisfaction. Have a great day!

June 25, 2021

Easy to deal with. No haggling. Finance process was quick. More

by jason@sagerc.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2021 -

Northside Lexus responded

Jason - thank you for the positive feedback and terrific rating! All of us here at Northside Lexus sincerely appreciate it. Safe travels, and come back again soon!

June 25, 2021

They made me feel important and was concern with my needs. More

by chenettecharles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hankins
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Jun 25, 2021 -

Northside Lexus responded

Chenette - thank you for the kind review and positive rating! We appreciate the support and hope to see you back at Northside Lexus again down the road. Drive safe!

June 25, 2021

This was a fantastic experience and I love my new lexus More

by Jennidove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2021 -

Northside Lexus responded

Thanks for the 5-star review! We are delighted to hear you had a great experience working with us. Enjoy the new Lexus and we hope to see you next time! - Northside Lexus

June 25, 2021

Amazing experience with an absolutely awesome salesperson. Ashley went above and beyond. I changed my mind multiple times and she was graciously accommodated to each change. More

by JAMIE.HICKS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
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Jun 27, 2021 -

Northside Lexus responded

Thank you for leaving Northside Lexus your feedback! We are delighted Ashley was able to provide a positive car-buying experience. We hope you enjoy the new ride!

June 25, 2021

Alway a pleasurable experience. The dealership is large and a very nice place to visit. Even got to see the service area that was state of the art and very clean More

by sdeal4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Keough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2021 -

Northside Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Northside Lexus team is demonstrating our commitment to outstanding customer service. We hope to see you next time!

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