Northside Lexus

Good service and treatment. We received very good help from several depts. Needham stayed with us several hours. Showed us the SUV models and drove us around to see all color options. from several depts. Needham stayed with us several hours. Showed us the SUV models and drove us around to see all color options. More

Generally less than satisfactory experience when paying off a one pay lease. Biggest complaint was I was not given full and accurate info on the payoff total prior to arrival. Also waited nearly 75 min to off a one pay lease. Biggest complaint was I was not given full and accurate info on the payoff total prior to arrival. Also waited nearly 75 min to see finance guy with very little explanation for the delay. Would have expected at least an occasional update on when he might be available. We had an appointment for 1020 but did not meet with finance until about 1140 after sitting in the salesman’s office fir over an hour. Delays happen but at least try to keep the customer informed. Service dept was very good. No issue with finance once we got to sit down with him. More

Bobby was helpful and responsive to our questions or concerns. His quick responses helped me to make decision to purchase Lexus RX350 easily. It’s nice experience dealing with him and the dealer. concerns. His quick responses helped me to make decision to purchase Lexus RX350 easily. It’s nice experience dealing with him and the dealer. More

My new Lexus was delivered in unsatisfactory condition. It was dirty inside, the packing material had not been removed and I had less than a quarter of a tank of gas. Additionally, I had requested to com It was dirty inside, the packing material had not been removed and I had less than a quarter of a tank of gas. Additionally, I had requested to come at a time when I could limit my time at the dealership and I was there over two hours waiting to finish the paperwork. More

This is my second purchase from Northside Lexus. My experience working with Bobby Bosley has been wonderful. He has provided excellent customer service through the entire process and went above and bey experience working with Bobby Bosley has been wonderful. He has provided excellent customer service through the entire process and went above and beyond to make sure we were satisfied. More

They were very helpful and to the point. I am so happy with my new Lexus, it’s everything I wanted. Thank you Northside Lexus! with my new Lexus, it’s everything I wanted. Thank you Northside Lexus! More

Professional, luxurious, and efficient. I was in and out in less than an hour and a half with what I wanted. Plus financing was a breeze and tailored to the customers expectations. in less than an hour and a half with what I wanted. Plus financing was a breeze and tailored to the customers expectations. More

Courteous negotiations with no pressure to purchase. Nick Makrakis is very knowledgeable with the car and the whole process and worked to make everything smooth and easy. Makrakis is very knowledgeable with the car and the whole process and worked to make everything smooth and easy. More

The service Chase Fisher provided for our family was excellent and I could not be happier with how we were assisted in finding the right vehicle for us. excellent and I could not be happier with how we were assisted in finding the right vehicle for us. More

Buying a car can be exciting yet nerve wracking. I knew what I wanted (GS 350) and found my perfect car online. Called, Mason picked up and was able to answer all my questions. Once I arrived he was very a what I wanted (GS 350) and found my perfect car online. Called, Mason picked up and was able to answer all my questions. Once I arrived he was very attentive and throughout the process never left me waiting for long. This was the quickest car purchase of my life. I was in and out in maybe 2hrs while the last 30-45min was detailing the car. Quick, easy, friendly, and never pushy. Kaleb, finance manager, was awesome as well. He made the paperwork process enjoyable and was able to find me an unbelievable interest rate. 11/10 would recommend this dealership! They treated me as if I were their biggest sale when I know I wasn’t. That’s customer service! More